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Won but no payout?

2»

Comments

  • bandinibandini Member Posts: 1,802
    edited October 2010
    They just put some money in (not all), took another tourney entry of me whilst refusing me entry and I've been holding on the phone for 25 mins.

    I'm away to Full Tilt.
  • DTWBANDITDTWBANDIT Member Posts: 6,451
    edited October 2010


      just played Mastercash 2 came away with £15+ but my account is showing -£10 help please
  • SUDDSSUDDS Member Posts: 65
    edited October 2010
    Same here, showing a minus to my account when won a DYM + problems logging in.

    Don't know about you but I seem to notice that there always seem to be problems when there's more than 3 - 4k on the site.
  • BananaDogBananaDog Member Posts: 1,390
    edited October 2010
    me too...no payout for 2 games just won :(
  • BananaDogBananaDog Member Posts: 1,390
    edited October 2010
    agggghhhhh number 217 in a queue!!!! hahahahaha...think ill give up now!
  • MOVERMOVER Member Posts: 51
    edited October 2010
    In Response to Re: Won but no payout?:
    agggghhhhh number 217 in a queue!!!! hahahahaha...think ill give up now!
    Posted by BananaDog
    gone from 176  in queue to 105 in 5 mins. im sure it will sort it. more annoying cant play!!
  • hawk7112hawk7112 Member Posts: 3,627
    edited October 2010
    Just been on to CC and they are aware of situation.My money was returned to account as i was talking to them
    Just be patient im sure it will all get sorted
  • TWOGUNSTWOGUNS Member Posts: 3
    edited October 2010

    think prob 95% sorted paid all my funds back into account then taken 5% back out!!! strange i know but true

  • shaun09shaun09 Member Posts: 1,606
    edited October 2010
    Went to customer support. im in a queue of 230 :D it will get sorted!
  • SUDDSSUDDS Member Posts: 65
    edited October 2010
    Sorted - nice to see CC on top of their game, as usual, when there's problems :-)
  • Pillsy19Pillsy19 Member Posts: 13
    edited October 2010
    Well I got down to 2nd in the queue and noticed my account had been corrected, thanks guys.
  • BananaDogBananaDog Member Posts: 1,390
    edited October 2010
    my moneys back in too..didn't have to talk to customer care to get it back for everyone stuck in the queue
  • IRONZIRONZ Member Posts: 64
    edited October 2010
    It is getting sorted, although the initial problem - try to register, fail, money taken, try to register, success! is still happening. Had my other mis-registrations have been refunded. And am just waiting for some winnings back now.

    So .... errr ..... don't be a plank like me and try to register if you can't stand temporarily losing some of your roll.

    I should go to bed, doh!
  • spornybolspornybol Member Posts: 8,212
    edited October 2010
    amazing sky? do so could twicks and they still fff up
  • Mikey2216Mikey2216 Member Posts: 15
    edited October 2010
    Just given up after waiting about 45 mins on the phone. 3 tourneys refused but the ££ taken. Mmmn!
  • spornybolspornybol Member Posts: 8,212
    edited October 2010
    In Response to Re: Won but no payout?:
    amazing sky? do so could twicks and they still fff up
    Posted by spornybol
    p.s still waiting for why for disconection problems ??? last month
  • IAMALLIN2IAMALLIN2 Member Posts: 561
    edited October 2010
    Mine is still mixed up, had 3.4 million but now 34p, can`t wait for them to sort it out, really
    ;)


  • SHANXTASHANXTA Member Posts: 1,507
    edited October 2010
    charged me twice for same DYM, now sorted, however they are yet to pay me for the 4 that i have won!
  • winner5603winner5603 Member Posts: 26
    edited October 2010
    i waited over 30 mins on phone still no answer. still no money.
  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited October 2010
    In Response to Re: Won but no payout?:
    charged me twice for same DYM, now sorted, however they are yet to pay me for the 4 that i have won!
    Posted by SHANXTA
    Manipulating double your money results to exploit the chaos and bank an extra few quid (and league points) ftw !!!!
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