ok explain this,ok my pc is old and i no it will run slow,but it is just sky poker where i am getting a problem.my husband has a top of the range laptop with all the security features you can think of because he run,s his own business.but even his laptop is having problems with skypoker.we have sky broadband
ok explain this,ok my pc is old and i no it will run slow,but it is just sky poker where i am getting a problem.my husband has a top of the range laptop with all the security features you can think of because he run,s his own business.but even his laptop is having problems with skypoker.we have sky broadband Posted by paige55
I'd probably look at the network first. Are you using (I know I go on about it but I hate it) wireless?
Age isn't always a problem. I can have any PC I want but even mine is 10 years old and runs superbly.
In Response to Re: Conflict of interests? : I'd probably look at the network first. Are you using (I know I go on about it but I hate it) wireless? Age isn't always a problem. I can have any PC I want but even mine is 10 years old and runs superbly. Posted by NoseyBonk
If you can try it for a while 'wired' (even if it means dragging a long wire through the house) and see how it performs. Or even try one of those 'powerline' setups, which is wired but via the mains. That's the first thing I'd do.
My top tip is to close the lobby after your games have started. The script causes my games to lag, but if i click through onto the community or off of skypoker then the games run fine.
Just to clarify some of the points about opening ports etc posted earlier on, those are Outbound ports. Generally hardware routers/firewalls allow all outbound traffic. Only Inbound traffic is restricted.
Don't open these ports inbound on your hardware firewall/router, it's unnecessary and you shouldn't open non-required ports inbound as it could potentially pose a security risk.
It's only usually software based firewalls like the Windows firewall or those by other vendors such as Norton where you need to open outbound ports. If they were closed I would expect you would not be able to establish a connection to Sky Poker full stop, i.e. it would be a problem all the time not just intermittently.
As I say to find a connection issue you need to run a trace to the destination, but this will require a bit of knowledge to complete. You'd need to find the IP Address of the destination your connecting to, you can do this using the following command from a cmd prompt (on windows):
netstat -aon
You have to narrow down the address from the foreign address port numbers listed (80, 443, 1500, 843)
When you've found the address from the list that is spewed out you then need to run a tracert/mtr to check for packet loss along the route, this may help identify where the problem could be. It's unlikely the problem would be within Sky's network since this would likely affect the majority of users, unless of course it's an intermittent bug in the software.
Sorry that isn't going to be the simplest of tasks for most users.
Just done a quick test (I'm on Virgin too), there looks to be some packet loss along the hops through the Virgin network: In particular at this hop in the route: tele-ic-5-ae0-0.network.virginmedia.net Dropping about 10% of network traffic to 194.145.126.133 (One of Sky's servers) This might explain the intermittent issues. James Posted by DeaDFl0P
Comments
Age isn't always a problem. I can have any PC I want but even mine is 10 years old and runs superbly.
Don't open these ports inbound on your hardware firewall/router, it's unnecessary and you shouldn't open non-required ports inbound as it could potentially pose a security risk.
It's only usually software based firewalls like the Windows firewall or those by other vendors such as Norton where you need to open outbound ports. If they were closed I would expect you would not be able to establish a connection to Sky Poker full stop, i.e. it would be a problem all the time not just intermittently.
As I say to find a connection issue you need to run a trace to the destination, but this will require a bit of knowledge to complete.
You'd need to find the IP Address of the destination your connecting to, you can do this using the following command from a cmd prompt (on windows):
netstat -aon
You have to narrow down the address from the foreign address port numbers listed (80, 443, 1500, 843)
When you've found the address from the list that is spewed out you then need to run a tracert/mtr to check for packet loss along the route, this may help identify where the problem could be.
It's unlikely the problem would be within Sky's network since this would likely affect the majority of users, unless of course it's an intermittent bug in the software.
Sorry that isn't going to be the simplest of tasks for most users.
But to re-iterate DON'T open ports unnecessarily!
James
In particular at this hop in the route: tele-ic-5-ae0-0.network.virginmedia.net
Dropping about 10% of network traffic to 194.145.126.133 (One of Sky's servers)
This might explain the intermittent issues.
James
Saw it on '24'