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Download client bug since update

2

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  • patriot58patriot58 Member Posts: 9
    edited May 2012
    In Response to Re: Download client bug since update:
    In Response to Download client bug since update : +1
    Posted by wynne1938
    +1
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  • BoxsterBoxster Member Posts: 4,461
    edited May 2012
    I sent all the details via the form and sent the log -- not heard anything back !
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  • BoxsterBoxster Member Posts: 4,461
    edited May 2012
    Ok so this thread moved from GPC mod closes new  post in GPC

    Will SKY please respond, even to say that the problem is acknowledged and it is being looked in to.

    Had no response to my tech support form. No auto reply ... nothing ..well after 48 hours

    I know at least 5 others that are having the same problems

    Solutions or suggestions would be appreciated from SKY
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  • AcidMan27AcidMan27 Member Posts: 3,752
    edited May 2012
    Have you all tried uninstalling and re-installing ?

    This has cured it for me like it has after other updates have caused this problem.

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  • BoxsterBoxster Member Posts: 4,461
    edited May 2012
    In Response to Re: Download client bug since update:
    Have you all tried uninstalling and re-installing ? This has cured it for me like it has after other updates have caused this problem.
    Posted by AcidMan27
    Appreciate your reply and suggestion. Thank you

    However surely the company that supplies the software should respond
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  • kb245kb245 Member Posts: 435
    edited May 2012
    In Response to Re: Download client bug since update:
    Have you all tried uninstalling and re-installing ? This has cured it for me like it has after other updates have caused this problem.
    Posted by AcidMan27
    oh no! we didnt think of doing that />
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  • AcidMan27AcidMan27 Member Posts: 3,752
    edited May 2012
    I agree with you there.

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  • wynne1938wynne1938 Member Posts: 20,555
    edited May 2012

    Here is the response I got!

    Please make sure that your Flash and Java are up to date as this could cause problems with the software.

    Uninstalling and re-installing the software might work too.

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  • kb245kb245 Member Posts: 435
    edited May 2012
    In Response to Re: Download client bug since update:
    Here is the response I got! Please make sure that your Flash and Java are up to date as this could cause problems with the software. Uninstalling and re-installing the software might work too.
    Posted by wynne1938
    omg. head and brick wall!!!
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  • belsibubbelsibub Member Posts: 2,527
    edited May 2012
    Mine has been fine till today.Now DL just hangs,can take 3 or 4 go's to open.
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  • sikassikas Member Posts: 857
    edited May 2012
    In Response to Re: Download client bug since update:
    Here is the response I got! Please make sure that your Flash and Java are up to date as this could cause problems with the software. Uninstalling and re-installing the software might work too.
    Posted by wynne1938

    meh response, its obv it the software since the update

    30 odd replies in this thread now with ppl with the same problem, and no doubt a ton more who dont use the forum

    come on sky, sort it out
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  • simonnatursimonnatur Member Posts: 330
    edited May 2012
    no wonder only one of the 30+ bother to report - guess the rest knew what to expect
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  • BoxsterBoxster Member Posts: 4,461
    edited May 2012
    In Response to Re: Download client bug since update:
    no wonder only one of the 30+ bother to report - guess the rest knew what to expect
    Posted by simonnatur

    Quote 'response within 48 hours'

    Heard abs nothing. Used the correct form sent log.

    I know of 5 other players having the problem.

    Tried to start a new thread on GPC so it may get noticed more but the expected 'Discussion Closed' by a mod

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  • gbo1981gbo1981 Member Posts: 24
    edited May 2012
    I'm having issues with connection since the last software update, anybody else? Its defo not my internet connection either as its top notch.
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  • gbo1981gbo1981 Member Posts: 24
    edited May 2012
    In fact its so bad im using sky through my browser cos connection is better!! I never thought id do that EVER again.
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  • wynne1938wynne1938 Member Posts: 20,555
    edited May 2012
    Even after re-installing  , still having problems loading the download!
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  • kennybadkennybad Member Posts: 777
    edited May 2012
    same her just unistalled and reinstalled and still wont load
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  • HAPPYNIGE4HAPPYNIGE4 Member Posts: 327
    edited June 2012
    In Response to Re: Download client bug since update:
    Ok so this thread moved from GPC mod closes new  post in GPC Will SKY please respond, even to say that the problem is acknowledged and it is being looked in to. Had no response to my tech support form. No auto reply ... nothing ..well after 48 hours I know at least 5 others that are having the same problems Solutions or suggestions would be appreciated from SKY
    Posted by Boxster
    +1

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  • WilhelmWilhelm Member Posts: 1,730
    edited June 2012
    Try clearing all cache and cookies from your browser.
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  • MRBURNS4MRBURNS4 Member Posts: 1,152
    edited June 2012
    I dont know if anybody else has had this problem but about 2 in 7 days when I am multi on download there is a problem that the cards will have a delay of a fews seconds and in a lot of cases I miss my bet as I only have 1+ second to make my bet.

    I also am aware that I must be anoying other players thinking I am playing the clock when that is def not my style of play.

    I have done all updates and tried the reinstall of flash etc again I have only found this since the new updates
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