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disconnections

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  • MRBURNS4MRBURNS4 Member Posts: 1,152
    edited June 2012
    In Response to Re: disconnections:
    In Response to Re: disconnections : This one is a killer for me. I get terrible lag when i open more than 2 tables at any time day or night and I have a great connection and good spec computer. I never get disconnected so i'm sure this is a software problem with sky. I have uninstalled reinstalled and updated everything to try fix this, even upgraded to 8gb of ram to no avail. I run no other programs when playing. Maybe we should post our system specs to see if there are any common problem areas. Me: Download client Windows 7 Home Pro 64bit ISP: Sky : 9mbs D/L  25ms ping Connection: Ethernet cable Ram: 8gb Processor: Intel Core i3 PC/Laptop: Laptop Client: Operating system: ISP: D/L speed: Ping: Connection Type: Ram: Processor: PC/Laptop: Please take the time to copy, paste, and fill in the above few bits of info so we can get this sorted. 
    Posted by Teevers
    Good idea on the info but for techis for dummies like me I dont know where to find all the info but 


    Client:
    Operating system: 
    ISP: windows 7 home 64bit
    D/L speed:
    Ping:
    Connection Type: tired cable and wirless
    Ram:4 gb
    Processor:pentium duel core
    PC/Laptop:laptop
  • TeeversTeevers Member Posts: 22
    edited June 2012
    In Response to Re: disconnections:
    In Response to Re: disconnections : Good idea on the info but for techis for dummies like me I dont know where to find all the info but  Client: Operating system:  ISP: windows 7 home 64bit D/L speed: Ping: Connection Type: tired cable and wirless Ram:4 gb Processor:pentium duel core PC/Laptop:laptop
    Posted by MRBURNS4

    http://www.speedtest.net/

    That's a good site to find your D/L speed and Ping time.

    Hopefully more people will post their stats too.

    Out of a sample of 2, it appears as though 64bit versions of windows 7, and therefore 64bit flashplayer too, could be a possibility.


    Anybody having problems with 32bit versions of windows?
  • EvilPinguEvilPingu Member Posts: 3,462
    edited June 2012
    In Response to Re: disconnections:
    In Response to Re: disconnections : http://www.speedtest.net/ That's a good site to find your D/L speed and Ping time. Hopefully more people will post their stats too. Out of a sample of 2, it appears as though 64bit versions of windows 7, and therefore 64bit flashplayer too, could be a possibility. Anybody having problems with 32bit versions of windows?
    Posted by Teevers
    64bit and no problems here.
  • Die_hardDie_hard Member Posts: 338
    edited June 2012
    In Response to Re: disconnections:
    In Response to Re: disconnections : I was just near the end of a long reply and a sky popup crashed my browser!! I love this site. In short: Contacting sky support is a lot of effort to get a generic useless reply time and again. I think it's time to cause a scene and fill the forums with these threads about software problems. If we all join together they will have to do something fast to save their image.
    Posted by Teevers
    I loved the way that just as I was reading this post HEY Prestooooo yet another Sky Popup (that probably 1 in 100 people actually give a toss about) appears and crashes the browser hahaha

    Message

    Tonight\'s main event is the £5,000 Open at 8pm, all players start with 2000 chips and the blinds increase every 12 minutes. Visit the tournament lobby now to register for just £22!
  • Die_hardDie_hard Member Posts: 338
    edited June 2012
    Currently playing 6 tabes. 2 working perfectly fine - not one disconnection.

    The other 4 all disconnecting and timing out every hand/other hand.

    Sort your utter joke of a site out.

    THE SITE IS UNSTABLEEEE!

    CAN'T YOU UNDERSTANDDDD?

    Say bye bye to customers who get peed off with your useless unstable site whilst you do nothing whatsoever about it - or are you? How would we know since you don't even have the courtesy to reply, give us any info or tell us what's happening - with the exception of the people that contact CC only to be told "it's your ISP, "it's tough"??

    Just one example below which I'm not even that bothered about as it's a low stake bounty hunter - I'm more bothered abhout all the cash tables timing out with similar hands COSTING MONEYYYYY - Are you going to pay the money???? Nooo??? Well try fixing your useless UNSTABLE site please.

    You can only take so much of a useless unstable site before going elsewhere PERMANENTLY.

    Edit - I had to go all in every hand in the below tourny as it was unlplayable - it took me about 7 hands to actually be able to click all in without timing out before my turn (oh, whilst the two cash tables were still perfectly fine...)
    PlayerActionCardsAmountPotBalance
    macca957 Small blind  10.00 10.00 3080.00
    smiffy88 Big blind  20.00 30.00 2050.00
     Your hole cards
    • 8
    • 5
       
    SlowBurner Fold     
    Cpt_Flush Fold     
    lufcAGT Fold     
    Die_hard Raise  60.00 90.00 1880.00
    macca957 Call  50.00 140.00 3030.00
    smiffy88 Call  40.00 180.00 2010.00
    Flop
      
    • 6
    • 3
    • 9
       
    macca957 Check     
    smiffy88 Check     
    Die_hard Bet  90.00 270.00 1790.00
    macca957 Call  90.00 360.00 2940.00
    smiffy88 Fold     
    Turn
      
    • 7
       
    macca957 Check     
    Die_hard Check     
    River
      
    • 6
       
    macca957 Check     
    Die_hard Check     
    macca957 Show
    • K
    • 10
       
    Die_hard Show
    • 8
    • 5
       
    Die_hard Win Straight to the 9 360.00  2150.00
  • EvilPinguEvilPingu Member Posts: 3,462
    edited June 2012
    Anyone else watching Master Cash?

    AJS is making some rather surprising folds, looks a lot like the snap fold that happens when you disconnect.
  • mickgil75mickgil75 Member Posts: 328
    edited June 2012
     get bt infinity m8
  • kelly1990kelly1990 Member Posts: 9
    edited June 2012
    i was playing a tournament and cash earlier!!! tournament constantly disconnecting yet cash table fine!!

  • Die_hardDie_hard Member Posts: 338
    edited June 2012
    The one with 99 on the spade flop looked exactly like it.
  • GELDYGELDY Member Posts: 5,203
    edited June 2012
    Played the EuroFT 15 min timed event tonight
    Cashed in last live place = net loss BUT at least I lasted the 15mins
    But the laugh is - I never played a hand
    When I needed to login to play the DC client kept hanging - using the browser the table opened but was empty
    By the time I had rebooted everything - given my laptop a wash etc etc and eventually got the DC to work - the tournament was over.


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  • SDodgerSDodger Member Posts: 141
    edited June 2012
    Was using the DC earlier, around lunch time, no probs.

    But from around 4pm havent been able to open the DC, just saying  'Loading CM Menu' and nothing happening.

    Will have to use the older version.
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