In Response to Re: Sky Poker Download Client - Official Feedback Thread. : Hi Oynutter, sorry to hear you are having problems. Have you been in touch with Customer Care to see if the can offer any assistance? If not, give them a try and hopefully they can get it sorted for you. Alternatively PM Sky_Adam and I am sure he, or one of his Tech colleagues, will be able to help you. Posted by Sky_Mod4
Customer care lol--- I uninstalled it and reinstalled it, works now, theres a gliche somewhere because I closed the so-called "download", and when I tried to re-open it nothing happened, then when I tried to uninstall it, it said it was already running and I have to close it first, so I shut down computer, then uninstalled it after rebooting
adam this is a joke m8.all day ive had nothing but table lag was in good position in 1k at 22.00hrs had to log out at 22.54 got back in at23.24 game is over then m8.i got no time bar no nothing just folding my hands.a well peed off del.(refund plz its not my fault)
adam this is a joke m8.all day ive had nothing but table lag was in good position in 1k at 22.00hrs had to log out at 22.54 got back in at23.24 game is over then m8.i got no time bar no nothing just folding my hands.a well peed off del.(refund plz its not my fault) Posted by DELTA
DEl m8, I have had problems with lag as well m8. I cut down tab and it's been ok since.
Maybe your running to many programmes also m8 which affects it - havent had what your experiencing now for a while but I did used to crash with the download and having hands folding for me - but since running less programmes and cutting 1 tab out, it's worked ok - not perfect by any means but bearable.
adam this is a joke m8.all day ive had nothing but table lag was in good position in 1k at 22.00hrs had to log out at 22.54 got back in at23.24 game is over then m8.i got no time bar no nothing just folding my hands.a well peed off del.(refund plz its not my fault) Posted by DELTA
Hi Del,
I'll drop you an email or a PM and see what we can do to assist you here, as we need to fully understand your pc specifications, operating system etc and establish what other applications are being run. (Some may be hidden processes therefore running without your knowledge)
If you are lagging on just 1 or 2 tables then I'd imagine there must be something running in the background which is hitting your processor and memory.
One application which uses more process than you might think is the instant messenger program for example.
In Response to Re: Sky Poker Download Client - Official Feedback Thread. : Customer care lol--- I uninstalled it and reinstalled it, works now, theres a gliche somewhere because I closed the so-called "download", and when I tried to re-open it nothing happened, then when I tried to uninstall it, it said it was already running and I have to close it first, so I shut down computer, then uninstalled it after rebooting Posted by oynutter
Hi Nutter,
I'll pm you to collate some information on your pc so we can log this occurrance, therefore if it happens again/affects other people we can build a picture and hopefully find a link which explains this gitch you've seen
Would it be possible to add the ability to open multiple lobby windows sometime in the near future?
One of the reasons Sky Poker seemed to introduce the download client was to enable lag free multi-tabling but I would have thought that multi-tabling would also rely on being able to monitor your position in all tournaments with multiple lobby windows.
It seems to me that customers are having to fight the software to do what should be a basic function. I have seen various posts in General, Community Suggestions and Technical Queries asking about opening multiple lobby windows. Some people have suggested opening one in the download client and one from the website. I suggested opening multiple lobby windows in tabs by cut and pasting the addresses into tabs. Either is hardly ideal.
In the past it's been mentioned the server load that is introduced by multiple lobby windows polling for data is a problem. Surely that should be addressed by increased server capacity rather than crippling the functionality the users are trying to use?
Hi Adam, Would it be possible to add the ability to open multiple lobby windows sometime in the near future? One of the reasons Sky Poker seemed to introduce the download client was to enable lag free multi-tabling but I would have thought that multi-tabling would also rely on being able to monitor your position in all tournaments with multiple lobby windows. It seems to me that customers are having to fight the software to do what should be a basic function. I have seen various posts in General, Community Suggestions and Technical Queries asking about opening multiple lobby windows. Some people have suggested opening one in the download client and one from the website. I suggested opening multiple lobby windows in tabs by cut and pasting the addresses into tabs. Either is hardly ideal. In the past it's been mentioned the server load that is introduced by multiple lobby windows polling for data is a problem. Surely that should be addressed by increased server capacity rather than crippling the functionality the users are trying to use? Posted by Machka
+1 multiple lobby windows would be a great help. Especially for updating multiple tourneys as well.
This would be a great help to me, and I'm sure many others, if a player desires to play several tournaments at the same time, especially if they overlap on starting times
In Response to Re: Sky Poker Download Client - Official Feedback Thread. : Customer care lol--- I uninstalled it and reinstalled it, works now, theres a gliche somewhere because I closed the so-called "download", and when I tried to re-open it nothing happened, then when I tried to uninstall it, it said it was already running and I have to close it first, so I shut down computer, then uninstalled it after rebooting Posted by oynutter
When you have issues with programs for example one crashes. You can go to the task manager (press ctrl/alt/del at the same time). In the applications tab you can see what programs are running and quit those that have crashed etc.
Even once you do this there may well be processes that the application uses still running, so you'd have to open the next tab 'processes' to quit those that are associated with the application having a problem. Until those processes are killed you wont be able to restart the application. restarting the computer willl kill the process hence why reboot fixed your problem. Next time you can just go to task manager and find the process yourself.
download not working well, TSP sat timed out big time, did manage to scrape through. but same happened in actual event. when to browser in the end, but due to delay lost a lot of chips while timed out, so not surprisingly went out early. Not happy
Apologies - I haven't read the whole thread because I'm a lazy sod, just quickly glimpsed through it. I also have lag on the d/l version, bad enough to have to stop playing within 1 minute. I have a high spec laptop so having other programs running (which I do have) shouldn't be a problem (tbh CPU usage is only a problems on 1 other poker site on the whole of the net that I've heard of and I don't play there anyway, for other reasons).
Are there any other solutions to this lag problem please? (again, sorry if they're in this thread somewhere lol).
I just got disconnected from a hand, after playing with no problems for 2 hours, when sitting with KK in the SB and 3 callers in front! I didnt lose my internet connection, just the table. I could not get back on the table but was able to check hand history and see that I hit a set on the flop and a house on the river!!!!!!!!!! This client, and your website, needs to be reliable. You are costing me money.
Could the following be considered for future DL updates?
Window titles - since they all have the (sky) icon can the words "Sky Poker - " be dropped then the name of the table will be visible in the task bar? Currently all they show is "Sky Poker - Master C..." etc.
Could the following be considered for future DL updates? Window titles - since they all have the (sky) icon can the words "Sky Poker - " be dropped then the name of the table will be visible in the task bar? Currently all they show is "Sky Poker - Master C..." etc. Option to save password for signin . Posted by Machka
In Response to Re: Sky Poker Download Client - Official Feedback Thread. : Love ya pal but dangerous imo!! xx Posted by TRIP5
I like to live life on the edge...
Actually it's just a pain, on the browser I have all my passwords cached and secured by a master password. My PC is only used by me so I know that it is secure. And I trust my cat not to login while I am out.
Comments
I'll drop you an email or a PM and see what we can do to assist you here, as we need to fully understand your pc specifications, operating system etc and establish what other applications are being run. (Some may be hidden processes therefore running without your knowledge)
If you are lagging on just 1 or 2 tables then I'd imagine there must be something running in the background which is hitting your processor and memory.
One application which uses more process than you might think is the instant messenger program for example.
Dylan: I'll drop you an email too
Regards
Adam
I'll pm you to collate some information on your pc so we can log this occurrance, therefore if it happens again/affects other people we can build a picture and hopefully find a link which explains this gitch you've seen
Kind Regards
adam
Would it be possible to add the ability to open multiple lobby windows sometime in the near future?
One of the reasons Sky Poker seemed to introduce the download client was to enable lag free multi-tabling but I would have thought that multi-tabling would also rely on being able to monitor your position in all tournaments with multiple lobby windows.
It seems to me that customers are having to fight the software to do what should be a basic function. I have seen various posts in General, Community Suggestions and Technical Queries asking about opening multiple lobby windows. Some people have suggested opening one in the download client and one from the website. I suggested opening multiple lobby windows in tabs by cut and pasting the addresses into tabs. Either is hardly ideal.
In the past it's been mentioned the server load that is introduced by multiple lobby windows polling for data is a problem. Surely that should be addressed by increased server capacity rather than crippling the functionality the users are trying to use?
Are there any other solutions to this lag problem please? (again, sorry if they're in this thread somewhere lol).
Cheers
This client, and your website, needs to be reliable. You are costing me money.
Window titles - since they all have the (sky) icon can the words "Sky Poker - " be dropped then the name of the table will be visible in the task bar? Currently all they show is "Sky Poker - Master C..." etc.
Option to save password for signin.
xx
Actually it's just a pain, on the browser I have all my passwords cached and secured by a master password. My PC is only used by me so I know that it is secure. And I trust my cat not to login while I am out.