yes the sit and go's have been suspended until we have all the problems resolved. thanks for being patient on this one we will have everything working again shortly.
Hi Rich , got a little problem . Just entered a tourney . It said , cannot transfer funds . However it did take my entry fee but im not registered . Have tried to phone customer care but no answer . What should i do ? thxs. ALL SORTED , money back in account ,just alittle slower then usual ,will try to enter again.
Hi Rich , got a little problem . Just entered a tourney . It said , cannot transfer funds . However it did take my entry fee but im not registered . Have tried to phone customer care but no answer . What should i do ? thxs. ALL SORTED , money back in account ,just alittle slower then usual ,will try to enter again. Posted by PILLOWMAN
hi there,
i'm really sorry to hear about your problem. unfortunately we are experiencing a few site problems at the moment and not everything is quite working as it should. these problems will be resolved shortly and everything will be functioning as it should. you can rest assured that all winning/transfers/deposits will appear in your account. this may take a short amount of time but they will eventually be there.
Comments
I assume they are about to close the site again for a while and running down the games.
I had the same trouble with my account not being credited with the winnings, but, thanks Sky, all sorted.
Shame, I have to go out in 1/2 hour so too late for me to register for one.
i'm really sorry to hear about your problem. unfortunately we are experiencing a few site problems at the moment and not everything is quite working as it should. these problems will be resolved shortly and everything will be functioning as it should. you can rest assured that all winning/transfers/deposits will appear in your account. this may take a short amount of time but they will eventually be there.
thanks,
Rich