What sort of timescales are we looking at for an investigation to be completed and how does this work with funds being withdrawn? If someone is suspected are they still allowed to withdraw funds? Posted by MattBates
Hi Matt
It genuinely depends on the case and the many factors associated with it. No two cases are the same.
In Response to Collusion - Our Approach : What is the process if the person/people in question admits collusion to you directly via CC or via your own forum (even if it's later deleted or retracted )? This is a general question and not related to any specific cases. Posted by EdgeSortin
We'd deal with it on the information we have available on a case by case basis.
In Response to Re: Collusion - Our Approach : Hi Sam - sorry, but we have made it clear that we are not going to discuss specific cases. Posted by Sky_Poker
Ok - I understand you can't comment on "specific cases" - but in general then - is it at least accepted that collusion isn't usually a solo sport? (unless multi accounting of course!). I mean you can't collude by talking to yourself and giving yourself information surely? I haven't seen a specific case mentioned - but now I'm also curious as to know whether one party to collusion can be suspended but the other party not affected?
While i respect privacy i think theres been a number of high profile cases in the past year of various incidents of colluding to multiaccounting. While i know some of the most recent case which i believe is why this thread has been brought up and i have my opinion on it i wont go into it. But while theres a previous incident where someone tweeted they won a main (think it might have been roller but not 100%) that tweet was re-tweeted by urselfs at sky poker, and the twitter account linked to a different sky poker alias. Its very difficult to trust the system when you then see this player still kicking around. Posted by The_Don90
Hi Don - again, as you said, it's not possible to discuss cases but that is a different subject by the sounds of it. That said. one that we take equally seriously.
Posts like mine on other mainstream forums are championed as it is assumed that promoting fair play and wanting sites to do all they can top outlaw cheating is the end game for us all, this is as far from Trouble Making as it gets and to say that these kind of posts do not gain you respect on the Sky forum is quite troubling. Anyway as I said at the start I feel that a very serious post from Sky's own hands has already been met with humorous derailment and "Banter". I know that 99% of threads on the site go that way but out of respect to Sky and the subject matter being discussed I would have hoped that this post is treated with the respect it deserves. Cheating in poker is NO laughing matter and affects us all. Posted by EdgeSortin
Exactly
And most of all it affects those of us who are regular Sky Poker mtt players. We are the peeps affected by this, and most wanting to have it stamped out. We don't really need others posting on our behalf tyvm. so thanks for your reply. your sentiments may be noble but they are somewhat misplaced.
Sky Poker, I have more than a few concerns; I'm going to be sending you a PM, probably later tonight but if not then tomorrow morning, if you can keep an eye out for it please.
May I ask, when someone has been banned for collusion (as may or may not be the case) do sky automattically refund the buy ins of any tournaments we have played with them or do we each individually have to find out which games and then contact customer care, i only ask because said incident occurred 6 weeks ago and if either of them are found guilty (not saying they are/were) it's going to be hard for me to track all the SNG's and MTTs i played with any players that this may be relevant to..
May I ask, when someone has been banned for collusion (as may or may not be the case) do sky automattically refund the buy ins of any tournaments we have played with them or do we each individually have to find out which games and then contact customer care, i only ask because said incident occurred 6 weeks ago and if either of them are found guilty (not saying they are/were) it's going to be hard for me to track all the SNG's and MTTs i played with any players that this may be relevant to.. Posted by RLT16
Hi - in cases of individual games where collusion has been proven, we will sort that out.
Whilst I respect the fact that it is impossible for Sky to verify IM conversations elsewhere, surely it is easy enough to check the validity of hand histories, forum posts and instant messages sent through the site which have now been alluded to public?
Colluding is unacceptable, regardless of stakes, schoolyard 'plots', blackmail, threats and/or team poaching.
In Response to Re: Collusion - Our Approach : Hi - in cases of individual games where collusion has been proven, we will sort that out. Posted by Sky_Poker
Thankyou for our reply.
My reply again relates to no individual but cheaters as a whole:
So all the games played after the event are not refunded despite a player being proven to be a cheater? I understand you want to save your money and all but its your security teams job to stop these players quickly and get them off the site, if you can not garuntee the fairness of the game by allowing that player to continue to play (even if you cant prove the cheating) then you can not verify the result as being a fair one and therefore a refund should be afforded to the players of that game.
Whilst I respect the fact that it is impossible for Sky to verify IM conversations elsewhere, surely it is easy enough to check the validity of hand histories, forum posts and instant messages sent through the site which have now been alluded to public? Colluding is unacceptable, regardless of stakes, schoolyard 'plots', blackmail, threats and/or team poaching. Posted by jimb0d1
We use all the information available to us and stick to the facts in hand, the other (possibly) associated factors definitely play second fiddle to verifiable information.
I'm glad to have read on multiple sites that you got your £1.10 back RLT. Did you also request the £2.20 stakes from the other tournaments? Might have been easier to check the lobbies to see who was playing then decide if you wanted to join. Of course, if you can't trust the security procedures of the site it's probably not sensible playing at all. Posted by bbMike
He got his £1.10 cos he was moved to a table that contained a player in question being investigated over collusion.
Had he shared one of his £2.20 tables with said player, I'm sure he could have also claimed that back too.
In Response to Re: Collusion - Our Approach : Thankyou for our reply. My reply again relates to no individual but cheaters as a whole: So all the games played after the event are not refunded despite a player being proven to be a cheater? I understand you want to save your money and all but its your security teams job to stop these players quickly and get them off the site, if you can not garuntee the fairness of the game by allowing that player to continue to play (even if you cant prove the cheating) then you can not verify the result as being a fair one and therefore a refund should be afforded to the players of that game. Posted by RLT16
Hi RLT16 - each case is different really but in the instance of collusion, each game where it is proven is dealt with as we've said before. Colluding once, for example, doesnt necessarily mean you've done it in every game afterwards (or before).
However, it is fair to say that when collusion is proven, that specific players gameplay in other games will come under greater scrutiny, especially in instances where they are playing with their fellow colluder(s).
... if you can not garuntee the fairness of the game by allowing that player to continue to play (even if you cant prove the cheating) then you can not verify the result as being a fair one and therefore a refund should be afforded to the players of that game. Posted by RLT16
If you can't prove the cheating, surely you can't ban the player? Presumed innocent until proven otherwise should be the principle here surely?
In Response to Re: Collusion - Our Approach : If you can't prove the cheating, surely you can't ban the player? Presumed innocent until proven otherwise should be the principle here surely? Posted by FCHD
Have to be suspended pending investigation RE: the T&Cs.
Comments
Thank you.
Had he shared one of his £2.20 tables with said player, I'm sure he could have also claimed that back too.
If you can't prove the cheating, surely you can't ban the player? Presumed innocent until proven otherwise should be the principle here surely?