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tables loading

karllukekarlluke Member Posts: 914
edited March 2017 in Poker Chat



Hi anyone else having problems with tables loading. Also being timed out.

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  • Sky__JamesSky__James Member Posts: 451
    edited January 2017
    Hi, we are aware of the problem and have our top men on the case. Apologies
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  • bencbenc Member Posts: 1,061
    edited January 2017
    Pretty tilting that i bought this issue up twice in support on two different connections, which everything else(spotify fb skype etc) was running fine on and was told it was an issue at my end and the site hadn't been experiencing any problems.
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  • 4622946229 Member Posts: 69
    edited January 2017

    I agree I was playing different just in case I lost my connection again it put me on tilt
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  • susan_bsusan_b Member Posts: 50
    edited January 2017
    why are bounty sats keep canceling b4 start times

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  • mumsiemumsie Member Posts: 8,195
    edited January 2017
    Maybe here is wherE I should post

    there are no DYMS.

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  • GraeGrae Member Posts: 44
    edited January 2017
    No sng. Hope this gets sorted soon. 
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,288
    edited January 2017

    There was a problem earlier this afternoon.

    As a result, New MTTs & SNG's were temporarily cancelled whilst it was being sorted. (It did not affect Cash Game tables). There is a scrolling Banner on ther site explaining this.

    The matter is being resolved by Service Desk.

    I am not certainn on this, but I beieve it may be resolved very shortly, if not already. Once they are sure the problem is resolved, the SNG's & MT's will be opened up again for registration & gameplay.

    FWIW, I can load the MTT's that are already in progess without a problem, ditto the Cash Games.

         
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  • mumsiemumsie Member Posts: 8,195
    edited January 2017
    Ok, Cheers for info .

    I now see the banner scrolling, Im so used to ignoring the banner, Its almost invisible now.
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  • rhino11rhino11 Member Posts: 50
    edited January 2017
    my table wont load so i de=reg from my tournaments but what about my free token i used for 6 o clock bh

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  • Darkangel7Darkangel7 Member Posts: 2,585
    edited January 2017
    Am gutted can't get 4 points before 6.30 b.h freeroll
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,288
    edited January 2017
    In Response to Re: tables loading:
    my table wont load so i de=reg from my tournaments but what about my free token i used for 6 o clock bh
    Posted by rhino11

    Hi rhino,

    If you speak to CC they will arrange a refund/replacement Token under these circumstances.

    Please bear in mind they are very busy right now, but even if you don't speak to them immediately, or even this evening, they will still refund you if your table did not load whilst the problem is or was in place.
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  • mumsiemumsie Member Posts: 8,195
    edited January 2017
    In Response to Re: tables loading:
    Am gutted can't get 4 points before 6.30 b.h freeroll
    Posted by Darkangel7

    Goto the spinups ..youll amass a few point there :D 
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  • SnufferSnuffer Member Posts: 3,057
    edited January 2017
    In Response to Re: tables loading:
    my table wont load so i de=reg from my tournaments but what about my free token i used for 6 o clock bh
    Posted by rhino11
    If you De-reg it will go back into your account
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  • GrizleyGrizley Member Posts: 47
    edited January 2017
    Whilst the're looking at this can they look at the My Tables section as it doesnt load when im on the internet only it does workon the app though but prefer the online one
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  • GrizleyGrizley Member Posts: 47
    edited January 2017
    Whilst the're looking at this can they look at the My Tables section as it doesnt load when im on the internet only it does workon the app though but prefer the online one
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,288
    edited January 2017

    The Ticker Message/Banner now suggests that "if you have a probem loading your table(s), please close all game windows & refresh the page".
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  • Darkangel7Darkangel7 Member Posts: 2,585
    edited January 2017
    In Response to Re: tables loading:
    In Response to Re: tables loading : Goto the spinups ..youll amass a few point there :D 
    Posted by mumsie
    Thank you James, haven't got a clue how to play spin ups tbh though lol
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  • VespaPXVespaPX Member Posts: 12,476
    edited January 2017
    In Response to Re: tables loading:
    In Response to Re: tables loading : Thank you James, haven't got a clue how to play spin ups tbh though lol
    Posted by Darkangel7
    Should do well then :-) x
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  • Darkangel7Darkangel7 Member Posts: 2,585
    edited January 2017
    In Response to Re: tables loading:
    In Response to Re: tables loading : Should do well then :-) x
    Posted by VespaPX
    Mick you know i'm a fish lmaoooooooooooo easy prey ;)
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  • The_RuinerThe_Ruiner Member Posts: 58
    edited January 2017
    In Response to Re: tables loading:
    The Ticker Message/Banner now suggests that "if you have a probem loading your table(s), please close all game windows & refresh the page".
    Posted by Tikay10
    doesnt work tikay
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