1 table has loaded but its not showing any game action so not connected properly and 25% of my chips already gone - not sure whether to play if I do get connected now as I am sure if CC see's any play activity a refund is off the table .... Correction to about, open table now rebooting !!! I am nervous about registering for any of the BH promo tournements tonight ..... any reassurances from the powers that be that they are working ??? Don't really want to go spending £150 to be sat out .... Posted by MonkeyGLB
Hi Monkey,
They will EITHER resolve it, or cancel the MTT's. Hopefully the former.
The problem has been identified, & testing is taking place right now to see the effect.
In Response to Re: tables loading : Hi Monkey, They will EITHER resolve it, or cancel the MTT's. Hopefully the former. The problem has been identified, & testing is taking place right now to see the effect. Posted by Tikay10
ello ello ello - looks like we are back on both - boom Posted by MonkeyGLB
Had the same report from quite a few players - it MAY be that the change is working it's way though - it does not happen instantly for everyone, & some may need to close down Sky Poker & re-open.
There was a problem earlier this afternoon. As a result, New MTTs & SNG's were temporarily cancelled whilst it was being sorted. (It did not affect Cash Game tables). There is a scrolling Banner on ther site explaining this. The matter is being resolved by Service Desk. I am not certainn on this, but I beieve it may be resolved very shortly, if not already. Once they are sure the problem is resolved, the SNG's & MT's will be opened up again for registration & gameplay. FWIW, I can load the MTT's that are already in progess without a problem, ditto the Cash Games. Posted by Tikay10
any reason why some of the tournaments have been cancelled any others havnt? For example the 7.70 bh has been cancelled but the others are still on? Posted by bearlyther
See my previous replies Conor.
It looks like (famous last words) the problem has been resolved.
If & when I see the all clear, I'll post accordingly.
Comments
Changes are being made as we speak, & these take a little time to percolate through.
They will EITHER resolve it, or cancel the MTT's. Hopefully the former.
The problem has been identified, & testing is taking place right now to see the effect.
I was hoping to have a big session tonight, so like everyone else it's very disappointing, but hopefully it will be sorted soon.
Then you can have my money, as per.
A small MTT is being allowed to start at 7pm, & if that performs properly, then the other MTT's may be allowed to run, & the SNG Lobby repopulated.
The 7pm MTT is performing as it should, so I THINK other MTT's will, be released" shortly, as well as the SNG's.
The SNG Lobby has now been re-opened.
Fingers crossed will see you in a bit
It looks like (famous last words) the problem has been resolved.
If & when I see the all clear, I'll post accordingly.
I believe the problem has now been sorted, but MTT's can't be started retrospectively.
They did allow one small MTT to start at 7pm as a Test Bed, & it worked fine, but all others were cancelled.
Just had a look on the Tables of a few SNG's that have already started, & all the players there, with no "AWAY" players.
As far as I can see, the problem has been resolved.