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What improvements would you make to the site?

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  • silentbobsilentbob Member Posts: 2,137
    edited September 2010
    Can we please change the maximum buy in amount for the 5p/10p cash tables??

    On every other site unless it's specifically a shallow or deep stack table the maximum buy in is 100bb so why do we allow people to buy in for £20!!! If I wanted to sit down at a cash table with £20 I'd play the 10p/20p tables.

    As an alternative suggestion for those that actually like to buy in for this amount, could you not do the same as the 2p/4p tables & have maybe 2 tables that allow £20 max buy in (obvs the 2p/4p ones are £10 max buy in!)?
  • 4s_r_us4s_r_us Member Posts: 11
    edited September 2010
    the offer of refunds for when you are cut off from the site with the POOR connection!!!!!!
    a little bit of courtesy please sky, seeing as you know of this persistant problem!!!!!!!!
  • Sky_JordanSky_Jordan Member Posts: 734
    edited September 2010
    Hi guys,

    Thanks again for your suggestions.

    KKarlos93: We used to give away T-Shirts, baseball caps etc as part of the Cash for Points promotion but it was not very popular among players. I will pass this on to our marketing department though and see what they say.
    As for our own software, it is something that has been discussed, yet, at the moment it is not seen as a justifiable addition at the moment. Don't rule it out in the future though!
    We constantly look at updating the Avatars on site so you may see new ones shortly.
    Once a player has registered for a tournament, we do not have the means to kick them out from our system, it must be done by the player themselves I am afraid.

    silentbob: I have passed your suggestion on to our poker management team and I will get back to you shortly with their response. Cheers.

    4s_r_us: There are currently no issues with our connection. We only offer refunds if there is a connection error from our end (or sometimes as a goodwill gesture) It may be an idea to click here and check your system is fully compatible: https://www.skypoker.com/secure/poker/sky_lobby/getting-started/connection-problems (click on the 'Connection Problems' tab on the left.)

    Thanks again.
    Jordan
  • SeaspiritSeaspirit Member Posts: 2
    edited September 2010
    Hi Jordan and all,

    Started playing sky poker a bit more recently (I used to play a lot on other sites) and I have to say the biggest attraction for me is it NOT being compatible with poker tracker 3 etc. Tracking software is a lazy mans' tool and the reason for me that so many 'average' players play better games as they dont have to pay as much attention to reading players when the software calculates a lot for them. So for me, having a downloadable sky poker programme would be a shame.

    HOWEVER, that aside, there are 2 improvements I would love to see made -
    1. More leniency with 'sitting out'. When I multi-table 6 tables (easy on other sites, not so much here, but thats ok), from time-to-time I get timed out. It doesn't happen every hand as normally my decision is instant, but occasionally I just miss the fold button in time. What really then winds me up is being sat out for one hand before I can come back. I'm on auto-post blinds and if not in the blinds, I've already paid to be dealt the cards. In isolation this is not much, but it soon starts to add up. I would like to have an option to click to go one full round without action before being sat-out. That way, if you did disconnect it would still only cost 1bb, 1sb, but it would stop the annoyance of having to wait sometimes even 2 hands, then pay an ante, which in the end I just wait for the BB to come round again.
    2.) League Points. Tried playing a few sit n goes this week as well. I understand the league can never hope to be a true test of skill, but why do we award league pts for roulette's? Cash for points is fine as they pay a buy-in, but when you see players at the top of the sit n go league entering loads of roulette's to boost their points (always a neg financial position), it discourages from me from bothering to try and win that competition. I'm not having a dig at those players, because they win lots of sit n go's also, but it doesn't seem right to me. Roulette's have a valid place, but it shouldn't be about winning the league. Oh and finally (I promise!!), DYM's - can we not just split the total pts 3 ways. After 3 have cashed, it becomes a case of those that want the pts just fold, the other 2 go all-in, then they go all-in knowing some points have been assured. I would prefer each cashing player got the same pts - it would seem fairer to me.
    Anyway, thanks for reading! 
  • KKarlos93KKarlos93 Member Posts: 90
    edited September 2010
    Hi Seaspirt I agree with your 2 points completely I have been kicked off a table when i was only sitting out a few hands while i got a beer from the fridge! The sit and go's on here arent exactly busy at the best of times are they.  However the need for poker ware to be compatible is evident for me, on all the other sites i use poker ware not just to get info on others but also to track my own play, this isnt possible when i play 4 tables at a time without software,  Just my opinion though and i am sure a lot would dissagree with me
    In Response to Re: What improvements would you make to the site?:
    Hi Jordan and all, Started playing sky poker a bit more recently (I used to play a lot on other sites) and I have to say the biggest attraction for me is it NOT being compatible with poker tracker 3 etc. Tracking software is a lazy mans' tool and the reason for me that so many 'average' players play better games as they dont have to pay as much attention to reading players when the software calculates a lot for them. So for me, having a downloadable sky poker programme would be a shame. HOWEVER, that aside, there are 2 improvements I would love to see made - 1. More leniency with 'sitting out'. When I multi-table 6 tables (easy on other sites, not so much here, but thats ok), from time-to-time I get timed out. It doesn't happen every hand as normally my decision is instant, but occasionally I just miss the fold button in time. What really then winds me up is being sat out for one hand before I can come back. I'm on auto-post blinds and if not in the blinds, I've already paid to be dealt the cards. In isolation this is not much, but it soon starts to add up. I would like to have an option to click to go one full round without action before being sat-out. That way, if you did disconnect it would still only cost 1bb, 1sb, but it would stop the annoyance of having to wait sometimes even 2 hands, then pay an ante, which in the end I just wait for the BB to come round again. 2.) League Points. Tried playing a few sit n goes this week as well. I understand the league can never hope to be a true test of skill, but why do we award league pts for roulette's? Cash for points is fine as they pay a buy-in, but when you see players at the top of the sit n go league entering loads of roulette's to boost their points (always a neg financial position), it discourages from me from bothering to try and win that competition. I'm not having a dig at those players, because they win lots of sit n go's also, but it doesn't seem right to me. Roulette's have a valid place, but it shouldn't be about winning the league. Oh and finally (I promise!!), DYM's - can we not just split the total pts 3 ways. After 3 have cashed, it becomes a case of those that want the pts just fold, the other 2 go all-in, then they go all-in knowing some points have been assured. I would prefer each cashing player got the same pts - it would seem fairer to me. Anyway, thanks for reading! 
    Posted by Seaspirit
  • LUCAS58LUCAS58 Member Posts: 37
    edited September 2010
    In Response to Re: What improvements would you make to the site?:
    I think of myself as a poker purist and therefore rarely play The Open as it is structured in such a way that it's more about who's luckiest rather than who's more skilfull - especially in the latter stages. Since I don't really play The Open though, it doesn't bother me too much whether that structure will need change in order to accomodate the Time Bank, but I do know a lot of players that play it regularly and would not want the structure to be made any quicker than it already is. I think introducing antes to the software is important, but I would not advise it for The Open as, like I've said, I don't think it needs to be made any quicker. The thing with antes IMO is that it's better utilised on 10 seater tables where the blinds don't come around as often because obviously it will increase action. On a 6 handed table with big blinds and no antes there's usually enough action anyway to not need running antes. I do think though that the introduction of antes will be important for the Deep Stack Tournaments. Before I started this reply I had thought of another thing for improvement which I've managed to forget, lol, i'll try and think of it again and post back. @Silentbob: What I mean is, on stars on the opening hand of a tourney, the software doesn't know if the player is at their computer or not, so it will run down the time bank because it is assumed that the player is there. Also, if I went to the toilet after folding a hand, but take long enough so that another hand comes up, the same thing will apply: The software will assume i'm there and run down the time bank for me. Hope that cleared it up?
    Posted by YoungUn
     


    FORGET IT MATE THIS SITE IS SO CORRUPT ITS UNTRUE...WATCH OUT FOR PEOPLE WHO COME FROM PLACES STARTING IN B ..A LOT OF THOSE ARE BOTS ....PUT THERE TO TAKE YOUR MONEY 

  • SCANADOC1SCANADOC1 Member Posts: 6
    edited September 2010

    Have you noticed how the same old faces keep winning, is it because they are computer generated. Playing on here makes you a sad dummy just like me. Get out now, close it down.

  • Sky_JordanSky_Jordan Member Posts: 734
    edited September 2010
    Hi Seaspirit/KKarlos93,

    Thanks a lot for your posts.

    I understand the frustration of being unable to play a hand, however we need to keep to certain time limits, otherwise it causes confusion amongst players and, ultimately, could take twice as long to complete a game, which would be unfair on the rest of the players. I do, however take into account your suggestion and I will pass this forward to see if there is anything we can do to iradicate a situation like yours KKarlos93 (getting a beer is very important when playing poker, I agree!)

    Secondly, the league structure has been mentioned on here a few times recently. Unfortunately, as I have posted a few times, it will remain this way for the time being due to the terms and conditions of the league. Don't rule out a change in these in the future though!!

    Hope that helps,

    Any questions, just let me know.

    Cheers,
    Jordan
  • SeaspiritSeaspirit Member Posts: 2
    edited September 2010
    In Response to Re: What improvements would you make to the site?:
    Hi Seaspirit/KKarlos93, Thanks a lot for your posts. I understand the frustration of being unable to play a hand, however we need to keep to certain time limits, otherwise it causes confusion amongst players and, ultimately, could take twice as long to complete a game, which would be unfair on the rest of the players. I do, however take into account your suggestion and I will pass this forward to see if there is anything we can do to iradicate a situation like yours KKarlos93 (getting a beer is very important when playing poker, I agree!) Secondly, the league structure has been mentioned on here a few times recently. Unfortunately, as I have posted a few times, it will remain this way for the time being due to the terms and conditions of the league. Don't rule out a change in these in the future though!! Hope that helps, Any questions, just let me know. Cheers, Jordan
    Posted by Sky_Jordan
    Thats a fair point - but as a suggestion what about having a 'reduced time' bar. Almost always when I get timed out it, it is by a millisecond that I miss it - normally I pressed the fold/call/raise button and then get a msg telling me the action was out of time due to other table action. If we had a special yelllow time bar (like the red longer time bar for disconnections) that kept you in the game but with half the time, until you clicked an action button (fold,check etc) that should be fairer for everyone. It would allow full posting of blinds for 2 complete rounds (giving the chance for beer/loo breaks) without reducing a game to 5 handed, still would provide safety for people that do get disconnected but also create value for remaining players as they could steal that extra blind, while allowing multi-tablers to carry on without missing hands and ultimately a full round from time to time.

    Also, as a quick question - I understand the rule about not taking money from a table and reducing down to table maximum, but how come this is allowed when heads-up?

    Many thanks for your response
  • GeeSBeeGeeSBee Member Posts: 1
    edited September 2010

    I would like the table to load up automatically seating takes place. At the moment I have to click on a pop up to take me to the table. Sometimes the Tournement details obscures this or I may be working on something else waiting for the table to fill.

    Many times I have missed the start of a game because of this.

    Shouldn't be too hard to rectify.

    Thanks
  • Sky_JordanSky_Jordan Member Posts: 734
    edited September 2010
    Hi Seaspirit,

    Thanks for those suggestions and possible ways to rectify them.

    I have forwarded your ideas to our management team so I will let you know the outcome when I hear anything.

    GeeSBee- Unfortunately, we cannot make the tournament load automatically, the system requires an "action" from all participants before it is able to load I am afraid.

    Thanks again,
    Jordan
  • Sky_JordanSky_Jordan Member Posts: 734
    edited September 2010
    Hi Seaspirit (again!),

    I forwarded your post onto our poker management team and they have replied to me today.

    They said that they think your suggestion is a very good one and will be implementing it at some point. They did say, however, this is not an easy development so it may be a while before you see it in action!

    With regards to your suggestion about table maximum etc, they have replied with the following:

    "Reducing isn’t ‘allowed’ heads up as such. If everyone leaves the table, leaving it empty, then when a player returns he is not bound by reducing rules as it is deemed a new session. This is the same for heads up and 6 seat/10 seat tables."

    Hope that helps.

    Cheers,
    Jordan
  • chew07chew07 Member Posts: 416
    edited September 2010
    Would it be at all possible whilst playing at a table to contuine chatting with your fellow players,but to block out any chat from people who are just railing .
           Sometimes the chat from those who are railing is quite funny and does help pass the time if you are not involved in the current hand ,but a lot of the time these railers do not know when to just shut up and let the players get on with playing poker .
           There are certain well known players/railers on this site but i am not allowed to name them that do not know when it is time to just be quite .I just wondered if that would be possible if not i will have to learn to just ignore them.  Thank you .
  • Sky_JordanSky_Jordan Member Posts: 734
    edited September 2010
    Hi Chew07,

    I am afraid you cannot block individuals from the chat feature. We can block users from chatting from our end but only if there is evidence of them using foul and abusive language or they are breaching our terms and conditions.

    Sorry about that.

    Cheers,
    Jordan
  • silentbobsilentbob Member Posts: 2,137
    edited September 2010
    In Response to Re: What improvements would you make to the site?:
    Hi guys,  silentbob: I have passed your suggestion on to our poker management team and I will get back to you shortly with their response. 
    Posted by Sky_Jordan
    Hi Jordan

    Any response on my request about the buy in for 5/10p cash tables yet?

    Cheers

    Jay
  • Sky_JordanSky_Jordan Member Posts: 734
    edited September 2010
    Hi Jay,

    Sorry about the delay.

    From next week we have made some changes to our Guarantees. Unfortunately, for now, this will not affect the cash tables, however, we are due to update most of the tables in the coming months. I have made your suggestion high priority so, if anything changes, I wil let you know.

    Thanks,
    Jordan
  • w4rlockw4rlock Member Posts: 23
    edited September 2010
    hi
    the structure of the tourneys is pretty good for the likes of myself who start work early other sites end up finishing at 3 and 4am in the morning if your lucky enough to be still in ,but if they can be made quicker or start slightly earlier (not necessarily on air)it may be a better format there is also the possibility of dropping the cost and making it a rebuy for the first hour
  • SenghogSenghog Member Posts: 2
    edited September 2010
    Afternoon,

    Soz if this has been covered elsewhere, but I was wondering how the plans to make the game playable in browsers other than IE were coming along? SP is the only thing I use IE for nowadays and its sluggishness and uber lengthy load times compared to chrome are depressing. I often have to begin tourneys several hands in due to said load time and I've lost count of the time it freezes in the middle of hands or just before new ones, giving you no chance of even playing in that hand. If there are plans afoot, super sweet. If not, why not?
  • Sky_JordanSky_Jordan Member Posts: 734
    edited September 2010
    Hi Senghog,

    Have you tried Mozilla Firefox? That has good interaction with our site.

    We also have a download client coming to the site soon so that should help you out as well!

    Hope that helps,
    Jordan
  • scorpyscorpy Member Posts: 1
    edited October 2010
    Kick off the bingo players, it really does make the site come across as rigged
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