can someone from sky please answer the following question: If i log out of my sky account now will i get a refund tomorrow regardless of whether the tournament finally starts in my absence? im done for the evening and would rather just have the refund than wait for the 8pm bounty hunter Posted by huuuuume
it is very disappointing with the lack of communication, leaving players unsure whether to leave or hang about. I would like to believe that everyone would be intitled to a refund, but surely there is somebody at the control centre who has two minutes to give a general informative post and guidance for players....
but surely there is somebody at the control centre who has two minutes to give a general informative post and guidance for players.... Posted by bolesAA
It is highly unlikely that there is ANYBODY at the control centre, and given that the game servers are hosted off shore... you know the rest
Yep remember this happening a while back and we wern't kept informed about what was going on then either, in fact the only person to give us any idea what was going on was poor old Tikay who was on a night off and playing(or not) at the time.....Poor show again! Posted by Hutchy73
playin in the 9.05. its noe 9.45. scandolous/ scandalus/ scandalous. outragous!!
just been told on live caht that if you don't play a hand they will be able to see this and will refund you.
But doesn't this mean that the players that do play can just blind up on the players not playing and basically give them a chip advantage over the rest of the field?
only come back to sky with my lovely new laptop yesterday as i wa son a netbook and skys tables are naff ona netbook, come back here from stars, next day bom. im logging of me and if my 2 pound 30pence isnt returned when i wake up im kicking off.....with a big stern letter of complaint lol laterz
i know it's frustrating, and I'm in the same boat as everyone else here. I have two MTTS up I wanted to play. Yes it's very annoying and yes communication is what every one wants but please can we tone down the vitriol please. They are on it and will tell us when they know more. Just give them some time please, and that time may be hours rather than minutes.
Sat waiting for cards on £2,000 BH Sat and nothing is happening! No cards, no fun. Waited over 5 mins now - c'mon give those dealers a kick! Posted by Doubleblow
I've got two games frozen. Was in the middle of complaining to Sky's Matthew B on the online chat and het cut me off and closed the chat, mid complaint! Apparently this is a one off occurance and will never happen again.
In my tournament window it shows Friday 20.20 as the time. I suspect that is why things are not kicking off. the clock is wrong and thinks it is Monday and not Friday, so it is not starting and tournanments. Hence the cash tables still work. You would think resetting the clock would not take this long though! School boy error type stuff!
I've got two games frozen. Was in the middle of complaining to Sky's Matthew B on the online chat and he cut me off and closed the chat, mid complaint! Apparently this is a one off occurance and will never happen again. LMAO
Guys i know it's frustrating, and I'm in the same boat as everyone else here. I have two MTTS up I wanted to play. Yes it's very annoying and yes communication is what every one wants but please can we tone down the vitriol please. They are on it and will tell us when they know more. Just give them some time please, and that time may be hours rather than minutes. It ain't ideal but all we can do is sit and wait. Posted by TommyD
Tommy I understand what your saying, but Sky as a massive communictions company, could handle this better, and keep people updated. I know it will be sorted out but the lack of updates does upset people.
Comments
Lol, agree! At least someone can still keep their humour.
Bit more information here in my previous post:
https://www.skypoker.com/secure/poker/sky_lobby?action=show_static&page=poker_community_forums&plckForumPage=ForumDiscussion&plckDiscussionId=Cat%3a57795ac2-1793-4377-b4cf-e124b0f555f4Forum%3adf77f82c-151f-4bea-aae1-fb423dcae1faDiscussion%3ae017e63c-3a8e-4458-ad81-6e7d7aee4491&plckCurrentPage=2
Re: No Cards Dealt - C'mon Sky Sort This Out!
First: 8/4/2011
Last: 2/7/2012
Hi - please give us a moment.
We need to sort the problem out as a priority and will come back on asap.
Thanks
Sky Poker
A 'moment' that was over an hour ago!!!!!!!!!!!
Finally got through to sky so thought I'd share their "helpful" response in the regards to the 9:30 BH:
9:39:03 PM We are having a problem with Sky Poker at the moment, its been reported to our Technical Team who are working on it as a matter of urgency
Well that cleared it all up nicely......not!!
i know it's frustrating, and I'm in the same boat as everyone else here. I have two MTTS up I wanted to play. Yes it's very annoying and yes communication is what every one wants but please can we tone down the vitriol please. They are on it and will tell us when they know more. Just give them some time please, and that time may be hours rather than minutes.
It ain't ideal but all we can do is sit and wait.
£200 Gtd velocity @ 9:55
£100 Gtd speed @ 8:55????
£250 Gtd @ 9:05????