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Really bad connection problems

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  • MilitantGMilitantG Member Posts: 204
    edited July 2015
    In Response to Re: Really bad connection problems:
    Tables working at the moment but hand history function on each table is broken. As things stand I cannot play more than one sng at a time as I dont trust the download client to open up every table ive regd. 
    Posted by ACEGOONER
    I found this to be the case last night during the main event.

    Also I had a connection problem, which lost me just under 10mins of blind time and my problems do seem to be echoed on this thread.

    Any light at the end of the tunnel? As I rarely had such problems in the past so it would lead me to think the problem is with Sky.
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,666
    edited July 2015
    In Response to Re: Really bad connection problems:
    In Response to Re: Really bad connection problems : I found this to be the case last night during the main event. Also I had a connection problem, which lost me just under 10mins of blind time and my problems do seem to be echoed on this thread. Is there an official sky post on all these problems?
    Posted by MilitantG

    Hi Militant,

    Official Sky post on the problems? Yes, see the posts on this thread (7 or 8 of them) by "Sky_Sam", who speaks for the Business.
  • MilitantGMilitantG Member Posts: 204
    edited July 2015
    In Response to Re: Really bad connection problems:
    In Response to Re: Really bad connection problems : Hi Militant, Official Sky post on the problems? Yes, see the posts on this thread (7 or 8 of them) by "Sky_Sam", who speaks for the Business.
    Posted by Tikay10
    Hello Tikay,

    I saw them and then hastily edited my message :)
  • FCHDFCHD Member Posts: 3,178
    edited July 2015
    If people don't have faith in the download client at the moment, why aren't they using the browser version until there is sufficient confidence in the download client working again?
  • F_IvanovicF_Ivanovic Member Posts: 2,412
    edited July 2015
    I've not played much this week at all but played yesterday and the Sunday just gone and was completely fine. I only play browser though and have done for ages with almost zero problems cropping up. Don't see why more people don't use browser when there are always problems with the DL client it seems!
  • TwoAnchorsTwoAnchors Member Posts: 126
    edited July 2015
    I'd like to thank Sky for the download client problems I've had this afternoon.  I'm so tilted by the horseracing I probably would have done my b*ll*cks had I been able to get a table to load.

    I'll try again later after a lie down.

    Andy 
  • ACEGOONERACEGOONER Member Posts: 1,434
    edited July 2015
    In Response to Re: Really bad connection problems:
    I've not played much this week at all but played yesterday and the Sunday just gone and was completely fine. I only play browser though and have done for ages with almost zero problems cropping up. Don't see why more people don't use browser when there are always problems with the DL client it seems!
    Posted by F_Ivanovic
    The tables are much sharper to the eye on the download, more importantly whilst the browser is offering a more reliable service it isnt auto launching tables (and this is nothing to do with pop up blockers).
  • F_IvanovicF_Ivanovic Member Posts: 2,412
    edited July 2015
    You're right, never really noticed before! Still, whilst the sharper focus is nice, the Browser does the job just fine and I'm happy to lose a bit of sharpness for a more smooth playing experience! When I've played this week on the browser I've not had any problems with auto launching tables - I'm on Chrome. 

    Just tried my DL and it seemed to load/be working fine too. 
  • whitebeastwhitebeast Member Posts: 227
    edited July 2015
    In Response to Re: Really bad connection problems:
    In Response to Re: Really bad connection problems : I will review the chat with customer care and have a look at gameplay. I will be in touch later today thank you for bringing this to my attention.
    Posted by Sky_SamT

    Thanks sam let me know on here hun cheers ! x :D
  • ACEGOONERACEGOONER Member Posts: 1,434
    edited July 2015
    In Response to Re: Really bad connection problems:
    You're right, never really noticed before! Still, whilst the sharper focus is nice, the Browser does the job just fine and I'm happy to lose a bit of sharpness for a more smooth playing experience! When I've played this week on the browser I've not had any problems with auto launching tables - I'm on Chrome.  Just tried my DL and it seemed to load/be working fine too. 
    Posted by F_Ivanovic
    Thats because you are a youngster, us middle aged folk need all the help we can get ! I also use google chrome. 
  • GaryQQQGaryQQQ Member Posts: 6,804
    edited July 2015
    It isn't affecting everybody. I returned to the tables last night after a week away. Everything seems to be working fine for me, I'm playing on the downloadable client as normal, no problems so far.
  • stokefcstokefc Member Posts: 7,889
    edited July 2015
    unreal tonight,that is all :(
  • 67Bhoys67Bhoys Member Posts: 2,553
    edited July 2015
    Same problem once again tonight.
  • Phantom66Phantom66 Member Posts: 5,542
    edited July 2015
    In Response to Re: Really bad connection problems:
    In Response to Re: Really bad connection problems : Hi Phantom I have sent you a PM. Sam
    Posted by Sky_SamT
    sorry wasnt on laptop until this morning.

    pm answered and files emailed - fingers crossed they are useful to the the tech team
  • lovejunkylovejunky Member Posts: 76
    edited July 2015

    Any word yet about sky sorting this problem out? Its been going on far too long now??
    Its sunday tonight,and i want to enter the hi roller,but how can i have any confidence in the download client?
    The connection problems seem to occur randomly.I can switch to my smartphone,i guess..
    But im not happy with this...
    Either shut the site down for essential maitanence,or expect to refund alot of people sky??
    Doesnt makes sense to me
  • mumsiemumsie Member Posts: 8,221
    edited July 2015
    Lastnight, d/l was spinning sometimes, working others.

    This morning, its like running faster than ebber
  • MilitantGMilitantG Member Posts: 204
    edited July 2015
    In Response to Re: Really bad connection problems:
    Any word yet about sky sorting this problem out? Its been going on far too long now?? Its sunday tonight,and i want to enter the hi roller,but how can i have any confidence in the download client? The connection problems seem to occur randomly.I can switch to my smartphone,i guess.. But im not happy with this... Either shut the site down for essential maitanence,or expect to refund alot of people sky?? Doesnt makes sense to me
    Posted by lovejunky
    I played on the browser last night and I had the same problems as before.

    Might play on the Ipad tonight, but the whole thing just feels like such a faf on Sky atm; first time I can say that I'm disappointed with Sky Poker.
  • Nuggy962Nuggy962 Member Posts: 1,104
    edited July 2015
    Woop woop

    Battled through and made a whopping 100 points this week.

    Ps never had any issues all week on laptop or ipad other than usual glitches stuff.

    Hope all with issues get resolved.
  • Nuggy962Nuggy962 Member Posts: 1,104
    edited July 2015
    Scrap that!!! 

    All over the show now. Tables firing open all over the place so can't play a hand. Keeps freezing, booting me out and opening another table I am not in, then closes and opens my table, only to reload it again and again :( 

    Gg Sunday you beat me! 

  • mumsiemumsie Member Posts: 8,221
    edited July 2015
    geeze...its like were on different sites....My windows 7 did an auto update this morning, I wonder if thats anything to do with my D/L setup running so well this morning
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