I don't want to open the "me me me" floodgates, but if you have a genuine query on these refunds, please ask on this thread, & the Management Team will try & look into each instance.
morning TK .. theses things happen no ones fault and its going to be busy morning in office for all staff sorting out .. it will take a bit of time to get thru i guess will check back later about refund on the Vegas QTR …
Not quite sure about the ICM thing. I was playing the mini with a 20,000 stack and had just taken a 2nd bounty as the system crashed yet only showing a £5.75 return.
Probs just me but that doesnt seem quite right. anyway hope nobody has a dig at @tikay10 . Its not his fault.
thanks for help tikay - appear to have no refund for £12 sat with 1 x £110 summit seat. We were three handed at the time. Also not sure any other sattelites have been refunded
morning TK .. theses things happen no ones fault and its going to be busy morning in office for all staff sorting out .. it will take a bit of time to get thru i guess will check back later about refund on the Vegas QTR …
Hi Tony, Looks like my comments about you needing a UN battle bowler last night were off the mark. A measured response with understanding and cool heads, mmmmmm, indicative votes anyone?
Hi Tony, Looks like my comments about you needing a UN battle bowler last night were off the mark. A measured response with understanding and cool heads, mmmmmm, indicative votes anyone?
I'll comment more on that topic later, when I've got my jobs out of the way, as there was a fascinating side-story. But yes, everyone on this Forum was polite & understanding. Can't imagine that on 2+2, or any poker forum to be honest.
Some people should be ashamed of themselves some of the things were comical at best, you'd of thought the decepatagons were back fighting against the autobots. These things obviously happen sky always pay up & do some fancy free roll, one of the things I seen on twitter. 'I need to feed my wife & kids' personally I blame brexit.
Have a good day everyone & good stuff last night tikay & the sky team the woman I spoke to on phone was sound & sorted me out.
Some people should be ashamed of themselves some of the things were comical at best, you'd of thought the decepatagons were back fighting against the autobots. These things obviously happen sky always pay up & do some fancy free roll, one of the things I seen on twitter. 'I need to feed my wife & kids' personally I blame brexit.
Have a good day everyone & good stuff last night tikay & the sky team the woman I spoke to on phone was sound & sorted me out.
Some people should be ashamed of themselves some of the things were comical at best, you'd of thought the decepatagons were back fighting against the autobots. These things obviously happen sky always pay up & do some fancy free roll, one of the things I seen on twitter. 'I need to feed my wife & kids' personally I blame brexit.
Have a good day everyone & good stuff last night tikay & the sky team the woman I spoke to on phone was sound & sorted me out.
Ha, you must have read my mind @eddie18, that was the exact comment which made me do a double take.
I'll comment further a bit later (on a separate thread) because I thought the tone of the comments on Twitter was, well, fascinating.
Some people should be ashamed of themselves some of the things were comical at best, you'd of thought the decepatagons were back fighting against the autobots. These things obviously happen sky always pay up & do some fancy free roll, one of the things I seen on twitter. 'I need to feed my wife & kids' personally I blame brexit.
Have a good day everyone & good stuff last night tikay & the sky team the woman I spoke to on phone was sound & sorted me out.
Ha, you must have read my mind @eddie18, that was the exact comment which made me do a double take.
I'll comment further a bit later (on a separate thread) because I thought the tone of the comments on Twitter was, well, fascinating.
I assume it was followed up with I need to feed my wife and kids and now sky are investigating my account under responsible gambling rules?
Not quite sure about the ICM thing. I was playing the mini with a 20,000 stack and had just taken a 2nd bounty as the system crashed yet only showing a £5.75 return.
Probs just me but that doesnt seem quite right. anyway hope nobody has a dig at @tikay10 . Its not his fault.
Can you re-check your account now please? The Office are of the view that they refunded you £11.24 for the Mini, not £5.75.
Take a look & let us know, please.
Morning Tikay.
All sorted thanks.
I know it mustve been carnage last night, but good work by everyone at Sky. Its when things go awry you judge the character of a site. Well done for getting on it so quickly .
Some people should be ashamed of themselves some of the things were comical at best, you'd of thought the decepatagons were back fighting against the autobots. These things obviously happen sky always pay up & do some fancy free roll, one of the things I seen on twitter. 'I need to feed my wife & kids' personally I blame brexit.
Have a good day everyone & good stuff last night tikay & the sky team the woman I spoke to on phone was sound & sorted me out.
Comments
DYM Refunds?
These SHOULD all have been processed by now, & they should be in your account.MTT refunds will take a little longer.
I don't want to open the "me me me" floodgates, but if you have a genuine query on these refunds, please ask on this thread, & the Management Team will try & look into each instance.
Morning Mark,
Thanks for being both patient & understanding.
Can you re-check your account now please? The Office are of the view that they refunded you £11.24 for the Mini, not £5.75.
Take a look & let us know, please.
Morning Danny.
Please check the latest updates on this thread, which should address your concern.
This has been passed to higher authority, as it's a very serious allegation indeed which Sky Poker greatly regret.
Oh and gogo morning.
Morning bud.
This is what the Office told me half an hour ago about the Vegas Quarter;
"The Vegas quarter will be refunded. This had only been running 7 minutes and nobody was out"
Refunds will be processed today, probably this morning.
It just takes a while, as refunds can't be issued whilst funds are still on "frozen" tables, they just have to work though the process step by step.
Looks like my comments about you needing a UN battle bowler last night were off the mark.
A measured response with understanding and cool heads, mmmmmm, indicative votes anyone?
I'll comment more on that topic later, when I've got my jobs out of the way, as there was a fascinating side-story. But yes, everyone on this Forum was polite & understanding. Can't imagine that on 2+2, or any poker forum to be honest.
It's something unique about Sky Poker.
Have a good day everyone & good stuff last night tikay & the sky team the woman I spoke to on phone was sound & sorted me out.
I'll comment further a bit later (on a separate thread) because I thought the tone of the comments on Twitter was, well, fascinating.
All sorted thanks.
I know it mustve been carnage last night, but good work by everyone at Sky. Its when things go awry you judge the character of a site. Well done for getting on it so quickly .
mark
Not yet, but I do think last nights chaos may have been a rehearsal for a no deal Brexit.