But for a trend to be appearing that they come to these decisions and impose the lifetime ban without explaination to the parties involved is just the worst customer service going.
Which could not be further from the truth. Because - & let's talk generally, not specific, shall we? - are assuming the original info you are basing your view upon is correct. And I think - no, I'm sure - you can work out what I'm alluding to here. Because I would not make this Post without good reason......
And, in case you have not yet read between the lines, Sky Poker is a commercial organisation, & needs to gain Clients, not lose them. So it'd be pretty pointless & incredibly stupid for them to act in the manner you suggest. So perhaps there is more to this than meets the eye. Sky Poker have said again & again that they won't discuss individual cases on the Forum. That does not mean they have not done so with the Chat-Banned player though.
It's very dangerous to air your views on something if you don't have all the facts. There are 2 sides to every story and very few if any of us on the forum will have BOTH sides.
A fine & balanced Post by ACESROVERS. Except, & I can understand WHY you'd say it...... But for a trend to be appearing that they come to these decisions and impose the lifetime ban without explaination to the parties involved is just the worst customer service going. Which could not be further from the truth. Because - & let's talk generally, not specific, shall we? - are assuming the original info you are basing your view upon is correct. And I think - no, I'm sure - you can work out what I'm alluding to here. Because I would not make this Post without good reason...... And, in case you have not yet read between the lines, Sky Poker is a commercial organisation, & needs to gain Clients, not lose them. So it'd be pretty pointless & incredibly stupid for them to act in the manner you suggest. So perhaps there is more to this than meets the eye. Sky Poker have said again & again that they won't discuss individual cases on the Forum. That does not mean they have not done so with the Chat-Banned player though. Don't believe everything you read. I am, like you, talking generally, of course. Posted by Tikay10
LOL good point - well made sir
Never having been banned i'm not sure of the process that occurs. This may in fact be the problem. Possibly a forum post to explain the rulings around this by those in the know would be a good idea. When can a 3 month ban turn into a lifetime ban?? i don't know what someone could do to incurr a furhter ban after they have had the ability to chat removed, cyber sign language swearing??? I jest of course but a serious point is i don't know the process or the circumstance that could lead to this occuring to me.
As this is a forum there will always a certain amount of hear say and assumption (guilty as charged on the last post) but when the same line comes up more than a few times "i'm now lifetime banned and nobody told me why" then you start to view them with more credibility.
A clarification may be in order of the process - For instance explaining situations that are deemed worthy of increasing that ban and any appeal process the customer can make against this decision, as well as the process sky go through to inform you of their decisions.
if we know this process and the reasons why then every person has a case if Sky doesn't live up to it's end of the agreement, and no complaint if they do. Now this may exist somewhere but i wouldn't mind betting that if it does it's burried deep in the terms and conditions (which most people are guilty of not reading, me included) so if the team want to pop up a thread about it, then that may help as this is currently a "HOT" topic
Just to add my pennies worth, i can understand the frustration of a chat ban, i was on one ages ago with for 3 months, i done my stint and then come back, however a certain individual who we all know has a life ban... i chat with him regularly... like im sure most of the regulars do ..... his 3month chat ban was due up this month as he was informed... but when that date arrived was informed that he would be on a life ban...now imo u can't really say one thing and then change it to another without informing the aggrieved party...yet he still stays loyal to sky.....i just think that something needs to be done where chat on forum/tables are possibly two different areas to be addressed...dont get me wrong i'm not condoning verbal... what i am condoning is that if things are said then they need to be stuck by... its only fair and if a ban needs to be changed or increased a valid reason should be given....
Sorry sky but I do think harsh aswell......u originally said 3 months then u put up. Im sure u have ur reasons but a bit of communication might have been in order.
THE CHAT BAN ISSUE
I understand skys policy on chat bans if ppl use abusive language, is this just random people??
Have seen totally foul language used on the tables since I started on here and this ppl r STILL here (and yes they are still using bad language......some of it u would not believe)
whereas theres people like me who occasionaly lose there cool and say something (read my post Am I banging my head against a brick wall) but as soon as said they deeply regret...so I have stopped myself playing 2 give myself time 2 cool down.
think if ppl do use foul language thay should b banned but for a certain length of time (cooling off period) and if they r a pesistant offenders then it should b inreased but the proper channels should b used.
In Response to Re: chat ban : LOL good point - well made sir Never having been banned i'm not sure of the process that occurs. This may in fact be the problem. Possibly a forum post to explain the rulings around this by those in the know would be a good idea. When can a 3 month ban turn into a lifetime ban??i don't know what someone could do to incurr a furhter ban after they have had the ability to chat removed, cyber sign language swearing??? I jest of course but a serious point is i don't know the process or the circumstance that could lead to this occuring to me. As this is a forum there will always a certain amount of hear say and assumption (guilty as charged on the last post) but when the same line comes up more than a few times "i'm now lifetime banned and nobody told me why" then you start to view them with more credibility. A clarification may be in order of the process - For instance explaining situations that are deemed worthy of increasing that ban and any appeal process the customer can make against this decision, as well as the process sky go through to inform you of their decisions. if we know this process and the reasons why then every person has a case if Sky doesn't live up to it's end of the agreement, and no complaint if they do. Now this may exist somewhere but i wouldn't mind betting that if it does it's burried deep in the terms and conditions (which most people are guilty of not reading, me included) so if the team want to pop up a thread about it, then that may help as this is currently a "HOT" topic Posted by ACESOVER8s
Aaarrrggghhhh.....
It seems I never made my point as well as I had hoped.
You infer again certain things, & you infer them repeatedly.
Let me try once more - & remember, we are talking generally here, not specific cases.
How do you know that anyone had a Chat Ban increased from 3 months to Life? On what basis are you making that assumption? Did Sky Poker tell you that? (No, they did not). Why do you want to know what circumstance is worthy of increasing a Chat Ban from 3 months to life - how do you know it has ever happened? Because you ONLY take on Board Posts from Chat-Banned players that say that was the case?
Nothing is "buried deep in the Tems & Conditions". Nothing needs to be.
Look, it's very hard to get a Chat-Ban here. VERY HARD. You get away with a bit of nonsense for a while, then you get a written warning if the earlier misdemeanours are ott, then you get a short ban, or, in some cases, a Life Chat Ban. ITS NOT EASY TO GET CHAT BANNED FOR LIFE. And it's very tough to get a 3 month ban extended to Life. In fact, I only know of ONE case on Sky Poker where it's happened. (PLEASE think that sentence through!).
I've seen this "there's a trend developing here, Sky Poker are sneaky so & so's" line several times. If you did but know the truth, or if the penny drops, you'll be mortified.
It's not rocket-science, what's happened here, but I'm really quuite shocked that so many folks have been so gullible.
Sorry sky but I do think harsh aswell......u originally said 3 months then u put up. Im sure u have ur reasons but a bit of communiation might have been in order. THE CHAT BAN ISSUE I understand skys policy on chat bans if ppl use abusive language, is this just random people?? Have seen totally foul language used on the tables since I started on here and this ppl r STILL here (and yes they are still using bad language......some of it u would not believe) whereas theres people like me who occasionaly lose there cool and say something (read my post Am I banging my head against a brick wall) but as soon as said they deeply regret...so I have stpped myself playing 2 give myself time 2 cool down. think if ppl do use foul language thay should b banned but for a certain length of time (cooling off period) and if they r a pesistant offenders then it should b inreased but the proper channels should b used. Posted by xFALLENx
Hi xFallenx,
May I ask how you know that's true? Or if it's true?
How do you know the ban was increased? And how do you know that proper channels were not used? On what info are you making those judgements?
There's not much reading between the lines going on here. ONE Member has - glory be - worked it out, & now written to me apologising for contributing to all this noise & hoohah before realising that they were working on false information.
The penny is going to drop eventually, but I'm staggered nobody has sussed out whats happening here yet.
Think it through, & then it all becomes quite obvious.....
Just to add my pennies worth, i can understand the frustration of a chat ban, i was on one ages ago with for 3 months, i done my stint and then come back, however a certain individual who we all know has a life ban... i chat with him regularly... like im sure most of the regulars do ..... his 3month chat ban was due up this month as he was informed... but when that date arrived was informed that he would be on a life ban...now imo u can't really say one thing and then change it to another without informing the aggrieved party...yet he still stays loyal to sky.....i just think that something needs to be done where chat on forum/tables are possibly two different areas to be addressed...dont get me wrong i'm not condoning verbal... what i am condoning is that if things are said then they need to be stuck by... its only fair and if a ban needs to be changed or increased a valid reason should be given.... Posted by jimbo31
Sorry sky but I do think harsh aswell......u originally said 3 months then u put up. Im sure u have ur reasons but a bit of communiation might have been in order. THE CHAT BAN ISSUE I understand skys policy on chat bans if ppl use abusive language, is this just random people?? Have seen totally foul language used on the tables since I started on here and this ppl r STILL here (and yes they are still using bad language......some of it u would not believe) whereas theres people like me who occasionaly lose there cool and say something (read my post Am I banging my head against a brick wall) but as soon as said they deeply regret...so I have stpped myself playing 2 give myself time 2 cool down. think if ppl do use foul language thay should b banned but for a certain length of time (cooling off period) and if they r a pesistant offenders then it should b inreased but the proper channels should b used. Posted by xFALLENx
I could not agree more. I think Sky Poker are FAR too leniant with abusive chat.
But, if you think that through logically......how bad must the misdemeanours be to incur a Lifetime Chat Ban?
We are all accontable for our own actions. I don't have an iota of sympathy for folks who get lifetime Chat Bans, because I know haw hard it is to get that severe a penalty. IT IS VERY HARD TO GET A LIFETIME CHAT BAN.
But it's just bizarre how this guilt-trip is being reversed, whilst these responsible for foul, abusive, & threatening language are orchestrating a campaign suggesting thair bans have been changed, or increased, without good reason, or communication.
how can you all say it was harsh when you dont even know what he said!He could have said the worst things imaginable in the chat(i'm sure you didnt,but could for all we know) and you are saying its harsh without knowing the facts.I dont like these kinds of posts because they tend to cause controversy for no good reason.If you are trying to get unbanned then contact sky via customer service and not make forum posts cause then everyone will just jump in.
In Response to Re: chat ban : Hi xFallenx, May I ask how you know that's true? Or if it's true? How do you know the ban was increased? And how do you know that proper channels were not used? On what info are you making those judgements? There's not much reading between the lines going on here. ONE Member has - glory be - worked it out, & now written to me apologising for contributing to all this noise & hoohah before realising that they were working on false information. The penny is going to drop eventually, but I'm staggered nobody has sussed out whats happening here yet. Think it through, & then it all becomes quite obvious..... Posted by Tikay10
Hey TK
My post is not so much commenting on the original question, Im talking about the abusive ppl in general who are still on the tables (i cant say the language ive heard cos i will b forum banned...if thats possible) I dont kno the situation about the guy in the original post mayb he deserved a longer ban , but he said that he was not told about the increase.
To the folk who are still banging on with assumptions of a subject they no little or nothing about.....do you realise how foolish you look.
You have to trust that Sky will treat all of us equally and fairly, bcause if they don't we can just walk. I suspect there are underlying reasons why the chat ban posts are appearing, but I don't know so I can't have an opinion. Stop being so gullible.
In Response to Re: chat ban : Hey TK My post is not so much commenting on the original question, Im talking about the abusive ppl in general who are still on the tables (i cant say the language ive heard cos i will b forum banned...if thats possible) I dont kno the situation about the guy in the original post mayb he deserved a longer ban , but he said that he was not told about the increase. Posted by xFALLENx
Hi xFALLENx - may I call you x?
I could not agree more - Sky Poker are FAR too leniant on abusive & foul language. But you have to agree - I think - that if Sky Poker are leniant, then what does it take to get a LifeTime Chat ban?.......
"....but he said that he was not told about the increase......"
To the folk who are still banging on with assumptions of a subject they no little or nothing about.....do you realise how foolish you look. You have to trust that Sky will treat all of us equally and fairly, bcause if they don't we can just walk. I suspect there are underlying reasons why the chat ban posts are appearing, but I don't know so I can't have an opinion. Stop being so gullible. Posted by elsadog
how can you all say it was harsh when you dont even know what he said!He could have said the worst things imaginable in the chat(i'm sure you didnt,but could for all we know) and you are saying its harsh without knowing the facts.I dont like these kinds of posts because they tend to cause controversy for no good reason.If you are trying to get unbanned then contact sky via customer service and not make forum posts cause then everyone will just jump in. Posted by namesb0nd
Yes I understand he might of said really out of order things and if he did he deserved a ban. But what is harsh that sky told him 3 months then increased without saying until he phoned them (thats what he said in hes original post or am I reading it wrong!!!)
In Response to Re: chat ban : Yes I understand he might of said really out of order things and if he did he deserved a ban. But what is harsh that sky told him 3 months then increased without saying until he phoned them (thats what he said in hes original post or am I reading it wrong!!!) Posted by xFALLENx
If I said I was the greatest poker player and lover the world had ever seen would you believe me?
Comments
Get on to the Human Rights watchdog.
A fine & balanced Post by ACESROVERS.
Except, & I can understand WHY you'd say it......
But for a trend to be appearing that they come to these decisions and impose the lifetime ban without explaination to the parties involved is just the worst customer service going.
Which could not be further from the truth. Because - & let's talk generally, not specific, shall we? - are assuming the original info you are basing your view upon is correct. And I think - no, I'm sure - you can work out what I'm alluding to here. Because I would not make this Post without good reason......
And, in case you have not yet read between the lines, Sky Poker is a commercial organisation, & needs to gain Clients, not lose them. So it'd be pretty pointless & incredibly stupid for them to act in the manner you suggest. So perhaps there is more to this than meets the eye. Sky Poker have said again & again that they won't discuss individual cases on the Forum. That does not mean they have not done so with the Chat-Banned player though.
Don't believe everything you read.
I am, like you, talking generally, of course.
No facts = No comment ........ or it should.
Never having been banned i'm not sure of the process that occurs. This may in fact be the problem. Possibly a forum post to explain the rulings around this by those in the know would be a good idea. When can a 3 month ban turn into a lifetime ban?? i don't know what someone could do to incurr a furhter ban after they have had the ability to chat removed, cyber sign language swearing??? I jest of course but a serious point is i don't know the process or the circumstance that could lead to this occuring to me.
As this is a forum there will always a certain amount of hear say and assumption (guilty as charged on the last post) but when the same line comes up more than a few times "i'm now lifetime banned and nobody told me why" then you start to view them with more credibility.
A clarification may be in order of the process - For instance explaining situations that are deemed worthy of increasing that ban and any appeal process the customer can make against this decision, as well as the process sky go through to inform you of their decisions.
if we know this process and the reasons why then every person has a case if Sky doesn't live up to it's end of the agreement, and no complaint if they do. Now this may exist somewhere but i wouldn't mind betting that if it does it's burried deep in the terms and conditions (which most people are guilty of not reading, me included) so if the team want to pop up a thread about it, then that may help as this is currently a "HOT" topic
Just to add my pennies worth, i can understand the frustration of a chat ban, i was on one ages ago with for 3 months, i done my stint and then come back, however a certain individual who we all know has a life ban... i chat with him regularly... like im sure most of the regulars do ..... his 3month chat ban was due up this month as he was informed... but when that date arrived was informed that he would be on a life ban...now imo u can't really say one thing and then change it to another without informing the aggrieved party...yet he still stays loyal to sky.....i just think that something needs to be done where chat on forum/tables are possibly two different areas to be addressed...dont get me wrong i'm not condoning verbal... what i am condoning is that if things are said then they need to be stuck by... its only fair and if a ban needs to be changed or increased a valid reason should be given....
THE CHAT BAN ISSUE
I understand skys policy on chat bans if ppl use abusive language, is this just random people??
Have seen totally foul language used on the tables since I started on here and this ppl r STILL here (and yes they are still using bad language......some of it u would not believe)
whereas theres people like me who occasionaly lose there cool and say something (read my post Am I banging my head against a brick wall) but as soon as said they deeply regret...so I have stopped myself playing 2 give myself time 2 cool down.
think if ppl do use foul language thay should b banned but for a certain length of time (cooling off period)
and if they r a pesistant offenders then it should b inreased but the proper channels should b used.
It seems I never made my point as well as I had hoped.
You infer again certain things, & you infer them repeatedly.
Let me try once more - & remember, we are talking generally here, not specific cases.
How do you know that anyone had a Chat Ban increased from 3 months to Life? On what basis are you making that assumption? Did Sky Poker tell you that? (No, they did not). Why do you want to know what circumstance is worthy of increasing a Chat Ban from 3 months to life - how do you know it has ever happened? Because you ONLY take on Board Posts from Chat-Banned players that say that was the case?
Nothing is "buried deep in the Tems & Conditions". Nothing needs to be.
Look, it's very hard to get a Chat-Ban here. VERY HARD. You get away with a bit of nonsense for a while, then you get a written warning if the earlier misdemeanours are ott, then you get a short ban, or, in some cases, a Life Chat Ban. ITS NOT EASY TO GET CHAT BANNED FOR LIFE. And it's very tough to get a 3 month ban extended to Life. In fact, I only know of ONE case on Sky Poker where it's happened. (PLEASE think that sentence through!).
I've seen this "there's a trend developing here, Sky Poker are sneaky so & so's" line several times. If you did but know the truth, or if the penny drops, you'll be mortified.
It's not rocket-science, what's happened here, but I'm really quuite shocked that so many folks have been so gullible.
May I ask how you know that's true? Or if it's true?
How do you know the ban was increased? And how do you know that proper channels were not used? On what info are you making those judgements?
There's not much reading between the lines going on here. ONE Member has - glory be - worked it out, & now written to me apologising for contributing to all this noise & hoohah before realising that they were working on false information.
The penny is going to drop eventually, but I'm staggered nobody has sussed out whats happening here yet.
Think it through, & then it all becomes quite obvious.....
But, if you think that through logically......how bad must the misdemeanours be to incur a Lifetime Chat Ban?
We are all accontable for our own actions. I don't have an iota of sympathy for folks who get lifetime Chat Bans, because I know haw hard it is to get that severe a penalty. IT IS VERY HARD TO GET A LIFETIME CHAT BAN.
But it's just bizarre how this guilt-trip is being reversed, whilst these responsible for foul, abusive, & threatening language are orchestrating a campaign suggesting thair bans have been changed, or increased, without good reason, or communication.
My post is not so much commenting on the original question, Im talking about the abusive ppl in general who are still on the tables (i cant say the language ive heard cos i will b forum banned...if thats possible)
I dont kno the situation about the guy in the original post mayb he deserved a longer ban , but he said that he was not told about the increase.
You have to trust that Sky will treat all of us equally and fairly, bcause if they don't we can just walk. I suspect there are underlying reasons why the chat ban posts are appearing, but I don't know so I can't have an opinion. Stop being so gullible.
I could not agree more - Sky Poker are FAR too leniant on abusive & foul language. But you have to agree - I think - that if Sky Poker are leniant, then what does it take to get a LifeTime Chat ban?.......
"....but he said that he was not told about the increase......"
Yes, that's what he said........
But what is harsh that sky told him 3 months then increased without saying until he phoned them (thats what he said in hes original post or am I reading it wrong!!!)
If I said I was the greatest poker player and lover the world had ever seen would you believe me?
I am prepared to argue this point at length with anyone who doesn't believe me. Except with my wife......she does have all the facts