All Categories› Poker Chat

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

Options

Small software issue

TimmyRaRaTimmyRaRa Member Posts: 910
in Poker Chat
For the last couple of nights when ever I make my action on the table I'm getting a slight pause thought it was my internet but a few other players are having the same thing.
Anyone else having that issue?
· Share on Twitter
«13

Comments

  • Options
    TedsonTedson Member Posts: 60
    Same here. Cheers for postingTim, I assumed it was at my end.
    · Share on Twitter
  • Options
    TimmyRaRaTimmyRaRa Member Posts: 910
    That's good then nowt major I no but still tilting me a little
    · Share on Twitter
  • Options
    Tikay10Tikay10 Member, Administrator, Moderator Posts: 161,268

    @TimmyRaRa @Tedson

    Is this on the DC or the browser?


    I'll pass this to Team Tech in the morning so they can take a look.

    If anyone else has similar symptoms, please post accordingly.
    · Share on Twitter
  • Options
    TimmyRaRaTimmyRaRa Member Posts: 910
    On the download Kid
    · Share on Twitter
  • Options
    DuesenbergDuesenberg Member Posts: 1,740
    Me too - exactly the same as Timmy described. I'm on the Windows download client.
    · Share on Twitter
  • Options
    bencbenc Member Posts: 1,054
    Yeah same issue last night and tonight, download as well.
    · Share on Twitter
  • Options
    Tikay10Tikay10 Member, Administrator, Moderator Posts: 161,268

    OK guys, I'll deffo make sure the Techies are aware in the morning.
    · Share on Twitter
  • Options
    TimmyRaRaTimmyRaRa Member Posts: 910
    Thank you
    · Share on Twitter
  • Options
    MAXALLYMAXALLY Member Posts: 17,532
    The pause is the dealer looking for cards to help you site players out. We all know.
    · Share on Twitter
  • Options
    sircrypticsircryptic Member Posts: 52
    @TimmyRaRa thanks so much for posting this! I thought it was my end. I tried switching from my WiFi to 4G and even to my other desktop pc haha. Like you said its the slightest of pauses but still very annoying.
    · Share on Twitter
  • Options
    Tikay10Tikay10 Member, Administrator, Moderator Posts: 161,268
    sircryptic said:

    @TimmyRaRa thanks so much for posting this! I thought it was my end. I tried switching from my WiFi to 4G and even to my other desktop pc haha. Like you said its the slightest of pauses but still very annoying.

    @sircryptic

    Well done on your lovely December Daily Draw win today.
    · Share on Twitter
  • Options
    TimmyRaRaTimmyRaRa Member Posts: 910
    One San Miguel please at the next Sky spt for everyone that had issues
    · Share on Twitter
  • Options
    sircrypticsircryptic Member Posts: 52
    Tikay10 said:

    sircryptic said:

    @TimmyRaRa thanks so much for posting this! I thought it was my end. I tried switching from my WiFi to 4G and even to my other desktop pc haha. Like you said its the slightest of pauses but still very annoying.

    @sircryptic

    Well done on your lovely December Daily Draw win today.
    Thank you very much brother, was a very nice surprise.
    · Share on Twitter
  • Options
    Tikay10Tikay10 Member, Administrator, Moderator Posts: 161,268

    @TimmyRaRa
    @Tedson
    @Duesenberg
    @benc
    @sircryptic

    (And anyone else who was experiencing this issue last night).


    Guys, a few questions to help the techies identify this issue, as they need help to replicate it.


    Just DC, or Browser too?

    Are you using Windows or a Mac?

    Does it get worse the more tables you play?

    Does it occur if single tabling?

    Is it across all Formats (cash, SNG, MTT's) equally?



    If you could feedback on that, & anything else you may think relevant, it will help speed up the resolution.

    Thank you.
    · Share on Twitter
  • Options
    sircrypticsircryptic Member Posts: 52
    I'm playing on download client on Windows. I first start to notice it when 3 or more tables are on the go and it becomes worse for me the more tables I play. I only play SNG.

    It first started happening for me Wednesday at 2pm if that helps.
    · Share on Twitter
  • Options
    Tikay10Tikay10 Member, Administrator, Moderator Posts: 161,268

    That's EXACTLY the sort of info they are looking for, thanks @sircryptic
    · Share on Twitter
  • Options
    cpfc_2010cpfc_2010 Member Posts: 316
    I'm having this issue as well, playing on D/L, on windows 10, just playing mtts for the last couple of days, it's the slightest of pauses , just enough to make you think did you click on an action or not.
    · Share on Twitter
  • Options
    DuesenbergDuesenberg Member Posts: 1,740
    I was getting this on cash tables using the download client on Windows 10. I was playing on 4-6 tables but also had another 2-3 tables open that I wasn't active on at the same time. I didn't do any single-tabling for long enough to notice how much of a difference it made.

    When the slight lag/pause was occurring I did double check the status of my computer in task manager and CPU and RAM usage were both well below 50%, so nothing appeared to be getting overloaded on my machine. I also have super fast fibre broadband and was using a wired ethernet connection.
    · Share on Twitter
  • Options
    bencbenc Member Posts: 1,054
    On the download and Windows, on sngs and cash and I hadn't noticed if it got worse the more tables i had if it did it would be the slightest of difference. I've just got on and have one sng running and currently no issue so will keep an eye as more tables run.
    · Share on Twitter
  • Options
    fishhhhhfishhhhh Member Posts: 61
    I also had the same and the small pause occurred when 2 tabling and 4 tabling and on both MTTs and Cash. Windows Client for me.
    · Share on Twitter
This discussion has been closed.