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Check Your Energy Bills-Your Direct Debit is Decreasing

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Comments

  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,526


    Bit of a result there Tony @HAYSIE
  • HAYSIEHAYSIE Member Posts: 35,799
    I was surprised.

  • HAYSIEHAYSIE Member Posts: 35,799
    Tikay10 said:



    Bit of a result there Tony @HAYSIE

    Tikay10 said:



    Bit of a result there Tony @HAYSIE

    Although I did wonder if they were being a bit slippery.
    I am not sure if I would have got the same reduction if I hadnt switched tariffs.
    I also wondered how many people will miss out through not doing so.
  • HAYSIEHAYSIE Member Posts: 35,799
    edited April 5
    Warning as Brits only have hours left to get energy tariff £109 cheaper than price cap
    EDF Energy has announced that it will be withdrawing its Essentials 1Yr Apr25 tariff from sale at 4pm today due to the price of wholesale as rising significantly since it was introduced



    https://www.mirror.co.uk/money/warning-brits-only-hours-left-32508938
  • HAYSIEHAYSIE Member Posts: 35,799
    Tikay10 said:



    Bit of a result there Tony @HAYSIE

    Not so much.
    They have charged me £150 for switching.
    I dont know where I am now.
    The only thing I am certain of is that there is going to be a row.
  • HAYSIEHAYSIE Member Posts: 35,799
    edited April 5
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,526
    HAYSIE said:

    Tikay10 said:



    Bit of a result there Tony @HAYSIE

    Not so much.
    They have charged me £150 for switching.
    I dont know where I am now.
    The only thing I am certain of is that there is going to be a row.


    Nooooooooooooooooooooo?


    Ha, that's SO good.


    This is going to be fun.

  • DoublemeDoubleme Member Posts: 2,141
    HAYSIE said:

    HAYSIE said:

    Tikay10 said:



    Bit of a result there Tony @HAYSIE

    Not so much.
    They have charged me £150 for switching.
    I dont know where I am now.
    The only thing I am certain of is that there is going to be a row.
    Fix £51 below the price cap!(1)
    Secure your energy prices today and enjoy price certainty for the next year with our one-year fixed tariff and only £25 early exit fee, per fuel.


    https://www.edfenergy.com/?gclid=f166b814fa6f1a385337de1a2c7d4dbc&gclsrc=3p.ds&&_$ja=tsid:|cid:391113348|agid:1199567944009433|tid:kwd-71675203581879:loc-4139|crid:|nw:o|rnd:|dvc:c|adp:|mt:b|loc:42064&msclkid=f166b814fa6f1a385337de1a2c7d4dbc&utm_source=bing&utm_medium=cpc&utm_campaign=generic%20-%20energy%20%3E%20exact_bau_uk_bi_ecpc-G11560850782&utm_term=fixed%20term%20energy%20contract&utm_content=Generic%20-%20Energy%20%3E%20Fixed%20Rate%20Energy%20%3E%20Exact_MCSPEDF2298
    do not under any circumstances go over to ovo they are terrible absolutely terrible. I could go on a long list as to why, but I will save that for another day

    if you do go over to OVO though I will laugh when you come back here whinging and just say I told you so.
  • HAYSIEHAYSIE Member Posts: 35,799
    Tikay10 said:



    Bit of a result there Tony @HAYSIE

    Hello Tony,

    Thanks for contacting us. I have refunded your exit fees and your account is now in credit by £7.95

    Many thanks, Emily⭐ (Team 1F)

    EDF Energy is a trading name used by EDF Energy Customers Ltd. Reg. No. 02228297. Registered office is 90 Whitfield Street, London, W1T 4EZ, incorporated in England and Wales.
  • HAYSIEHAYSIE Member Posts: 35,799
    Tikay10 said:

    HAYSIE said:

    Tikay10 said:



    Bit of a result there Tony @HAYSIE

    Not so much.
    They have charged me £150 for switching.
    I dont know where I am now.
    The only thing I am certain of is that there is going to be a row.


    Nooooooooooooooooooooo?


    Ha, that's SO good.


    This is going to be fun.

    Didnt take long.
  • HAYSIEHAYSIE Member Posts: 35,799
    Doubleme said:

    HAYSIE said:

    HAYSIE said:

    Tikay10 said:



    Bit of a result there Tony @HAYSIE

    Not so much.
    They have charged me £150 for switching.
    I dont know where I am now.
    The only thing I am certain of is that there is going to be a row.
    Fix £51 below the price cap!(1)
    Secure your energy prices today and enjoy price certainty for the next year with our one-year fixed tariff and only £25 early exit fee, per fuel.


    https://www.edfenergy.com/?gclid=f166b814fa6f1a385337de1a2c7d4dbc&gclsrc=3p.ds&&_$ja=tsid:|cid:391113348|agid:1199567944009433|tid:kwd-71675203581879:loc-4139|crid:|nw:o|rnd:|dvc:c|adp:|mt:b|loc:42064&msclkid=f166b814fa6f1a385337de1a2c7d4dbc&utm_source=bing&utm_medium=cpc&utm_campaign=generic%20-%20energy%20%3E%20exact_bau_uk_bi_ecpc-G11560850782&utm_term=fixed%20term%20energy%20contract&utm_content=Generic%20-%20Energy%20%3E%20Fixed%20Rate%20Energy%20%3E%20Exact_MCSPEDF2298
    do not under any circumstances go over to ovo they are terrible absolutely terrible. I could go on a long list as to why, but I will save that for another day

    if you do go over to OVO though I will laugh when you come back here whinging and just say I told you so.
    EDF are brilliant.
    Not a bit slippery at all.
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,526

    @HAYSIE


    Well I'm pleased you got sorted so quickly, though a little part of me is disappointed, as I was looking forward to the monumental ruck.

    Still, knowing you, I expect another opportunity will come along soon.
  • HAYSIEHAYSIE Member Posts: 35,799
    Tikay10 said:


    @HAYSIE


    Well I'm pleased you got sorted so quickly, though a little part of me is disappointed, as I was looking forward to the monumental ruck.

    Still, knowing you, I expect another opportunity will come along soon.

    No doubt.
  • HAYSIEHAYSIE Member Posts: 35,799
    Tikay10 said:


    @HAYSIE


    Well I'm pleased you got sorted so quickly, though a little part of me is disappointed, as I was looking forward to the monumental ruck.

    Still, knowing you, I expect another opportunity will come along soon.

    Not sure that fixing is the correct choice.

    Warning as Brits only have hours left to get energy tariff £109 cheaper than price cap
    EDF Energy has announced that it will be withdrawing its Essentials 1Yr Apr25 tariff from sale at 4pm today due to the price of wholesale as rising significantly since it was introduced




    EDF Energy has announced that it will be withdrawing its Essentials 1Yr Apr25 tariff from sale at 4pm today and has urged Brits to take advantage of its "market-leading" deal whilst it's still available. Its one-year fixed rate deal sits at £1,581 per year and is £109 below Ofgem April price cap of £1,690.

    EDF says the move was due to the updated predictions for how the energy price cap will rise in the Autumn of this year. Consultancy firm Cornwall Insight has predicted that the price cap will fall by a further 8% in July to around £1,560. However, the firm believes that it could rise again to over £1,630 by the end of the year.

    In the few weeks since the product launch, EDF said the price of wholesale gas has increased significantly so it was unable to keep the product on sale. Rich Hughes, director of retail at EDF said: "Wholesale energy prices have been falling for several months now, bringing welcome relief to consumers and means we have been able to offer our best fixed price tariff since 2021. However, given the recent rises in energy prices, if consumers want to secure our most affordable energy tariff they need to act now."



    customers who switched to the new deal will be paying the following rates for the next year:

    5.62p per kilowatt hour (p/kWh) for gas
    23.74p/kWh for electricity
    A standing charge of 32.04p per day for gas
    A standing charge of 40.78p per day for electricity


    https://www.mirror.co.uk/money/warning-brits-only-hours-left-32508938
  • HAYSIEHAYSIE Member Posts: 35,799
    Tikay10 said:


    "I am not going into a long explanation"

    Got my statement today.
    £100 cheaper than last month.
    Weird though.
    Electricity was just over a tenner cheaper.
    Gas almost £90 cheaper.
    Helps with some of the other increases.
    EDF are great.
    Should be able to get a bit in front over the Summer.
  • HAYSIEHAYSIE Member Posts: 35,799

    Fix £110 below the price cap!(1)
    Don't miss our lowest fixed tariff since 2021(2), ending 9 May at 3.59pm !

    Avoid potential winter price hikes with our cheapest one-year fixed tariff.
  • HAYSIEHAYSIE Member Posts: 35,799
    HAYSIE said:

    Tikay10 said:


    "I am not going into a long explanation"

    Got my statement today.
    £100 cheaper than last month.
    Weird though.
    Electricity was just over a tenner cheaper.
    Gas almost £90 cheaper.
    Helps with some of the other increases.
    EDF are great.
    Should be able to get a bit in front over the Summer.
    HAYSIE said:

    Tikay10 said:


    "I am not going into a long explanation"

    Got my statement today.
    £100 cheaper than last month.
    Weird though.
    Electricity was just over a tenner cheaper.
    Gas almost £90 cheaper.
    Helps with some of the other increases.
    EDF are great.
    Should be able to get a bit in front over the Summer.
    Got my statement today.
    The total was £98.
    £45 less than last month.
    As I am still paying them £168 per month, I should be able to build up some credit through the Summer, to cover the Winter bills.
    The gas was less than half of last months bill.
    Electricity was the same.
  • madprofmadprof Member Posts: 3,457
    Hey Tony

    We also switched to EDF recently , looking forward to building up for winter as well...
    HAYSIE said:

    Hi Carl,

    Perhaps its my fault, and I am not explaining myself properly.

    My confusion started when you processed the government refunds three times.

    You sent the refunds to my bank, then deducted them from my account, before adding them to my bill.

    I found this confusing.

    You quickly followed this by making five adjustments to my bill in five days.

    Although two have since disappeared.

    I now realise that two of these adjustments were in respect of the fact that you had charged me twice for the period 3rd June until 30th June.

    This can be clearly seen in my payment history in respect of the gas bill, although one of the entries regarding the electricity bill appears to have disappeared since yesterday.

    You billed me £22.03 for gas, on 30th June, and again on 7th September, you did the same thing in respect of the electricity, but one of the entries has been deleted.

    If this is not the case, then maybe you could explain the reason for the reverse account charges?

    Adjustments that retrospectively disappear can only cause confusion, and create suspicion.

    You seem to have failed to grasp the point I was making about my meter readings.

    I sent the readings off on 2nd November.

    On the same day you adjusted my account.

    I assumed that this was in respect of the meter readings.

    What other reason would you have?

    So on the 2nd November my account was £17 in debit, whereas it was previously £88 in credit.

    At this point it was clear from the summary that my direct debit from 1st November had not been processed.

    This led me to believe that I would be £238 in credit, less the £17 debit, therefore around £221 in credit.

    However you made a further adjustment a few days later, after processing my direct debit, showing that I am only £160.99 in credit.

    Why would you adjust my account on 2nd November, unless it was in respect of the meter readings?

    If this was the case, then please explain the discrepancy?






    Payment history

    1
    Nov
    2023
    We debited your account £59.74

    For 717 kWh of Gas used between 2 Oct 2023 and 1 Nov 2023

    Balance £160.99 in credit
    1
    Nov
    2023
    We debited your account £105.74

    For 324 kWh of Electricity used between 2 Oct 2023 and 1 Nov 2023

    Balance £220.73 in credit
    1
    Nov
    2023
    You paid us £238.00

    Direct debit
    Balance £326.47 in credit
    4
    Oct
    2023
    Reversed account charge £22.03

    Gas
    Balance £88.47 in credit
    4
    Oct
    2023
    Reversed account charge £99.20

    Gas
    Balance £66.44 in credit
    4
    Oct
    2023
    Reversed account charge £55.00


    Gas
    Balance £32.76 in debit
    2
    Oct
    2023
    You paid us £238.00

    Direct debit
    Balance £22.24 in credit
    1
    Oct
    2023
    We debited your account £0.67

    For 5 kWh of Gas used between 1 Oct 2023 and 1 Oct 2023

    Balance £215.76 in debit
    1
    Oct
    2023
    We debited your account £3.48

    For 10 kWh of Electricity used between 1 Oct 2023 and 1 Oct 2023

    Balance £215.09 in debit
    30
    Sep
    2023
    We debited your account £58.09

    For 408 kWh of Gas used between 1 Jul 2023 and 30 Sep 2023

    Balance £211.61 in debit
    30
    Sep
    2023
    We debited your account £87.36

    For 246 kWh of Electricity used between 7 Sep 2023 and 30 Sep 2023

    Balance £153.52 in debit
    7
    Sep
    2023
    We debited your account £22.03

    For 132 kWh of Gas used between 3 Jun 2023 and 30 Jun 2023


    Balance £66.16 in debit
    6
    Sep
    2023
    We debited your account £55.00

    For -728 kWh of Gas used between 4 Sep 2023 and 6 Sep 2023

    Balance £44.13 in debit
    6
    Sep
    2023
    We debited your account £65.10

    For 210 kWh of Electricity used between 4 Sep 2023 and 6 Sep 2023

    Balance £99.13 in debit
    3
    Sep
    2023
    We debited your account £177.89

    For 472 kWh of Electricity used between 1 Jul 2023 and 3 Sep 2023

    Balance £34.03 in debit
    3
    Sep
    2023
    We debited your account £99.20

    For 1047 kWh of Gas used between 1 Jul 2023 and 3 Sep 2023

    Balance £143.86 in credit
    1
    Sep
    2023
    You paid us £238.00

    Direct debit
    Balance £243.06 in credit
    27
    Jul
    2023
    You paid us £238.00

    Cash
    Balance £5.06 in credit
    30
    Jun
    2023
    We debited your account £111.91

    For 291 kWh of Electricity used between 3 Jun 2023 and 30 Jun 2023

    Balance £232.94 in debit
    30
    Jun
    2023
    We debited your account £22.03

    For 132 kWh of Gas used between 3 Jun 2023 and 30 Jun 2023


    Balance £121.03 in debit
    28
    Jun
    2023
    You paid us £238.00

    Cash
    Balance £99.00 in debit
    1
    Jun
    2023
    Balance Transfer £337.00 debit

    Balance transfer
    Balance £337.00 in debit

    Kind Regards

    Tony Hayes

    Hey Tony

    We also switched to EDF recently , looking forward to building up for winter as well...

    The only point I would make is you didn't give EDF sufficient detail to review your case?🤔💩
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