Absolute joke really. Why are sng still starting when the site knows about these problems?
I only started playing an hour ago and assumed that this problem which has been happening for near 24 hours would be resolved. Started 7 sng as soon as i logged on I started getting problems from the start to the finish of those games. I lost 3 of them. I expect refunded for those three losses (2 x £11 + £3.30) as i was clearly hampered by a problem with sky poker. Do I have to go on live chat or will it be done automatically?
It must be serious if you have an issue, your not one to moan.
On that note.
Can I have refunds for all the ones I lost today, but not the one I came third in, i would like that one forgotten about please.
Was only up £15.20 when possibly i could have won £61.20. Asking for a refund of £25.30 for the games i lost because of a technical issue on the site seems fair and reasonable to me. Where was i moaning? Just gave my opinion and offered a resolution. What is your problem? Do you work for Sky Poker? You get very defensive.
Thought i was having internet issues but everything else working just fine....
Didn't get communnication error just freezing which is almost unplayable... Folded KK pre-flop etc because i couldn't communicate... Hope it can be fixed asap whilst we're in still in out tourneys
Absolute joke really. Why are sng still starting when the site knows about these problems?
I only started playing an hour ago and assumed that this problem which has been happening for near 24 hours would be resolved. Started 7 sng as soon as i logged on I started getting problems from the start to the finish of those games. I lost 3 of them. I expect refunded for those three losses (2 x £11 + £3.30) as i was clearly hampered by a problem with sky poker. Do I have to go on live chat or will it be done automatically?
It must be serious if you have an issue, your not one to moan.
On that note.
Can I have refunds for all the ones I lost today, but not the one I came third in, i would like that one forgotten about please.
Was only up £15.20 when possibly i could have won £61.20. Asking for a refund of £25.30 for the games i lost because of a technical issue on the site seems fair and reasonable to me. Where was i moaning? Just gave my opinion and offered a resolution. What is your problem? Do you work for Sky Poker? You get very defensive.
The games are unplayable tonight and barely so last night. Sky should not be allowing any games to run until the issue is resolved as they are losing a lot of customer goodwill.
Comments
No more for me tonight, gl all that are persevering.
Hoping for a hefty refund.
What is your problem? Do you work for Sky Poker? You get very defensive.
Enjoy league 1 again next season mate
Didn't get communnication error just freezing which is almost unplayable...
Folded KK pre-flop etc because i couldn't communicate...
Hope it can be fixed asap whilst we're in still in out tourneys
Night off
Sky should not be allowing any games to run until the issue is resolved as they are losing a lot of customer goodwill.