Several comments that Sky Poker are not listening to the feedback.
That is incorrect - that is why I have commented on the thread several times, & I have written to the Suits about it a lot, too, & sent them a link to the thread.
I have also explained that it is a trial, is being evaluated, & will be reviewed, weekly, in the Management Meeting. I believe I gave you the result of the evaluation after the first week.
The analysis is done weekly, & to suit the way the Business measures site performance, is measured every week, on a Friday. Numbers are reported daily, but it is sensible to measure them weekly, to dilute daily variations. The "Sky Poker Business Week" is Friday to Thursday, so the week ends at Midnight on Thursday.
The figures are therefore evaluated on a Friday, when the week's numbers are readily to hand, in the Weekly Report.
I have this morning (Saturday) been sent (as have all members of the Management Team) the numbers for the week which ended at Midnight on Thursday, drawn from Friday's Weekly Report, which is disseminated internally on Friday afternoon. So it is clearly being examined within reasonable timescales.
These numbers will be discussed in the next Management Meeting. There are usually 10am every Tuesday, but I'm not sure if that will be delayed this coming week, as Tuesday is a Bank Holiday, & I assume most of the Management Team will be on Holiday, so it may be Wednesday next week.
I will try & update you as and when I have further news to report on this matter.
I hope you all have a peaceful & enjoyable Jubilee Weeklend.
i am still struggling to see were sky are coming from with this?>
the games run all the time
they charge a higher rake than competitors for the equivalent game (that is there choice i have no problem with this it is a free world)
if the 30p games come back i will return to the site to some degree and split my playing time half with ps were the games are definitley a little tougher but the rake is less (swings and roundabouts)
i fear that the suits may not change the decision as the immediate monetary loss is probably very minimal , however as others have pointed out the bigger picture is todays small stakes player may be tommorows mid/high stakes player. Again as already stated i am not entirely comfortable with were the removal of these sits with skys constant assertion of correct bankroll management and promotion of responsible gambling.
Because there is almost near silence from Sky (apart from Tikays answer), then I take this as Sky are seriously taken aback by the response to their decsion and reassessing the situation seriously. The 30p DYM might be gone or/and they may be planning to bring something else in to appease the lower stake player. I think Im more annoyed at the way it was done without warning, and no logical reason which stacks up and then the lack of response after it has been done. What is also baffling is Ive heard several of the 865 presenters and experts over the years say how good the 30p DYM's are as an introduction to learning the skills of the game etc. They must be cringing at the "suits" decision to axe them ? Posted by JPW33
This may just be the right time for Sky to re-evaluate the micro stakes.
If you play 30p DYMs, you have to at the moment win 2/3, a 66% win rate,to get 10p. Sky get 15p.
I reckon that this would encourage more players to play, therefore, although Sky have in theory lost 6p per player, the total rake may increase.
Also, if players at this level can achieve a 66% win rate, their bankroll will increase at a faster rate, enabling them to move up to the next level more quickly, generating more rake at that level.
I would also suggest changing 60p to 66p and so on up the levels, to enable a fair and equitable rake for all players no matter what level they play.
This would also enhance Sky pokers reputation within the industry, and encourage new players to join the site.
In Response to Re: Let me know when you bring back the 30p DYM's : This may just be the right time for Sky to re-evaluate the micro stakes. If you play 30p DYMs, you have to at the moment win 2/3, a 66% win rate,to get 10p. Sky get 15p. Cost 3x30p=90p win 2x50p= 100p (100p-90p=10p) Rake 3x5p= 15p If Sky were to reduce the rake to 10%, the figures would be: Cost 3x27.5p= 82.5p Win 2x50p= 100p (100p-82.5p=17.5p) Rake 3x2.5p= 7.5p If Sky reckon that the loss of 7.5p is a tad expensive for them, may I suggest 33p DYMs: Cost 3x33p= 99p win 2x60p= 120p (-99p=21p) Rake 3x3p= 9p I reckon that this would encourage more players to play, therefore, although Sky have in theory lost 6p per player, the total rake may increase. Also, if players at this level can achieve a 66% win rate, their bankroll will increase at a faster rate, enabling them to move up to the next level more quickly, generating more rake at that level. I would also suggest changing 60p to 66p and so on up the levels, to enable a fair and equitable rake for all players no matter what level they play. This would also enhance Sky pokers reputation within the industry, and encourage new players to join the site. Posted by 67Bhoys
+1 to this
I would still rarely play any new 33p games but I would certainly run a couple of 1.10 over even 2.20 games alongside what I play already, I am only a small sgakes player but when I see the challenges in diaries to play x games a month, I would have a go, perhaps 100/200 a month at first and see if I can grow up and be Devonfish and grind a million a month. I am not a computer geek so cant coment on threads about the sorfware drop outs and the likes. However I like how the tables look, how it sounds and how it plays on here and enjoy the community aspects, here and in the teams, I would just like to play more and have a chance to make a few more pennies. And in making those pennies because I would then increase my total gameplay, make SKY some more pennies. Lefts have a trial and if traffic doesnt increase I will give up my 10% quest.
Wasn,t going to comment ( but seen as the suits are reading) as i don,t play them and never would .
The reason as others have mentioned is the rake. In my opinion whether its 30p , £30 or £300 the rake should be the same. Its clearly discrimination against micro stakes players and Sky arn,t the only site who do it
Theres another site which i won,t mention but they charge 20% on STT,s and DYM,s up to $5, hence i would never play those either.
Law of supply and demand are one thing and in that I do not agree, if a product is cheaper,, ie the rake , elsewhere, people will then travel there and buy their goods. These higher rakes are a nonsensical business model, charge people more because they are popular. Carry on then and someone will undercut you. And dont say you werent warned. Also this is not an inelastic market, the kind where you can 'price fix' to an extent, in areas like fuel prices. And God its been a while but I do remember vaguely one of the laws of economics being that it is a much cheaper business model to retain customers you have gained through good customer service than it can ever be once they leave. Something around 5x more perhaps to get a customer back that you have lost than to retain that customer in the first place. I dont and wont accept that it is good business practice to charge your customer more for a product simply because it is popular if that was the reason given for areas of higher rake. That is just fundamentally bad business practice. Posted by Oopnorth
To be fair, Sky has not been the cheapest rake around during the entire time I've played on the site and the majority of people haven't left and went to the sites with lower rake. Like with alot of things (bank accounts, mortgages etc.) people tend to be stuck in their ways, they find something they feel comfortable with and it's easier to just stick with it, than go into the unknown. Obviously if you take the game very seriously (like play for a living), people would not be so lazy about it.
I'm not saying Sky are tricking us or anything, just making the point that Sky's rake has been higher than others for as long as I can remember, but then on the flip side, they offer so much that some sites don't...
1. They have a TV channel which is not only entertaining but can also give great analysis and help with your game.
2. They have a great forum where they are constantly giving away free prizes.
3. Tikay and other Sky staff are always about on the forum answering questions and looking into things for people.
In Response to Re: Let me know when you bring back the 30p DYM's : Did I miss something? Paul have you been appointed head of Sky Customer Services? You seem to appear on every thread! If the answer's yes, Can we have our 30p DYM's Back please? Posted by cleansweep
he is,but at least he talks sense and gives out valid opinions anyway lets hope they bring them back or something similar which i think they will
The silence from Sky is almost deafening. C`mon Sky, good or bad, lets have a response. Posted by pilgrim07
Hear hear! We may only be micro stakes players on Sky Poker but a lot of us pay a fortune every month for a Sky tv subscription. How much more of our hard-earned money do they want?
In Response to Re: Let me know when you bring back the 30p DYM's : Hear hear! We may only be micro stakes players on Sky Poker but a lot of us pay a fortune every month for a Sky tv subscription. How much more of our hard-earned money do they want? Posted by 4EVERGREEN
I have (so far) replied 4 or 5 times on this thread, & done so in a totally open, honest, & full way.
I did indicate it would be discussed in our next Management Meeting too. I suggested, that as it is held every Tuesday, & this Tuesday was a Bank Holiday, it would be held on Wednesday instead. In fact, it was not held at all, & was held over until next Tuesday. I can & do speak with all the Management Team daily, but some things are best discussed when all of us are present, hence the weekly get-together.
As I promised earlier in the thread, if they make a decision on this, I will inform you.
I could of course give you my personal view as to what I think might happen, but that would be irrelevant & potentially misleading.
I'm on the Forum every day, & if anything is particularly urgent, I will try & respond. I have a rather heavy 3 or 4 days ahead, so bear with me if I do not reply to stuff as quick as you may wish. I did also indicate in one of my earlier Posts on this thread that it is just not possible to reply individually to everyone.
Good afternoon. "....the silence is deafening...". I'm sorry you think that. I have (so far) replied 4 or 5 times on this thread, & done so in a totally open, honest, & full way. I did indicate it would be discussed in our next Management Meeting too. I suggested, that as it is held every Tuesday, & this Tuesday was a Bank Holiday, it would be held on Wednesday instead. In fact, it was not held at all, & was held over until next Tuesday. I can & do speak with all the Management Team daily, but some things are best discussed when all of us are present, hence the weekly get-together. As I promised earlier in the thread, if they make a decision on this, I will inform you. I could of course give you my personal view as to what I think might happen, but that would be irrelevant & potentially misleading. I'm on the Forum every day, & if anything is particularly urgent, I will try & respond. I have a rather heavy 3 or 4 days ahead, so bear with me if I do not reply to stuff as quick as you may wish. I did also indicate in one of my earlier Posts on this thread that it is just not possible to reply individually to everyone. Thanks. Posted by Tikay10
I apologise if you feel that anything I've posted on the forum was directed at you personally as that was never my intention. You are in the unfortunate position of any customer service person who tends to takes the flak for the actions of others. I've been there and I know what that's like. I appreciate how busy you are and would just like to thank you for taking the time to respond on this thread.
In Response to Re: Let me know when you bring back the 30p DYM's : I apologise if you feel that anything I've posted on the forum was directed at you personally as that was never my intention. You are in the unfortunate position of any customer service person who tends to takes the flak for the actions of others. I've been there and I know what that's like. I appreciate how busy you are and would just like to thank you for taking the time to respond on this thread. Cheers Tikay Ian Posted by 4EVERGREEN
+1 Sorry Tikay the flak was definately not aimed at you but to the "suits". But I guess we`re going to have to be even more patient, so this will be my final post on the subject until we get an update from you.
Glad i don't support England.As a micro rec could not afford the "freerolls" for the Euro All-in's. Just feels more & more like we are not wanted here.
Comments
Good morning.
Several comments that Sky Poker are not listening to the feedback.
That is incorrect - that is why I have commented on the thread several times, & I have written to the Suits about it a lot, too, & sent them a link to the thread.
I have also explained that it is a trial, is being evaluated, & will be reviewed, weekly, in the Management Meeting. I believe I gave you the result of the evaluation after the first week.
The analysis is done weekly, & to suit the way the Business measures site performance, is measured every week, on a Friday. Numbers are reported daily, but it is sensible to measure them weekly, to dilute daily variations. The "Sky Poker Business Week" is Friday to Thursday, so the week ends at Midnight on Thursday.
The figures are therefore evaluated on a Friday, when the week's numbers are readily to hand, in the Weekly Report.
I have this morning (Saturday) been sent (as have all members of the Management Team) the numbers for the week which ended at Midnight on Thursday, drawn from Friday's Weekly Report, which is disseminated internally on Friday afternoon. So it is clearly being examined within reasonable timescales.
These numbers will be discussed in the next Management Meeting. There are usually 10am every Tuesday, but I'm not sure if that will be delayed this coming week, as Tuesday is a Bank Holiday, & I assume most of the Management Team will be on Holiday, so it may be Wednesday next week.
I will try & update you as and when I have further news to report on this matter.
I hope you all have a peaceful & enjoyable Jubilee Weeklend.
If you play 30p DYMs, you have to at the moment win 2/3, a 66% win rate,to get 10p. Sky get 15p.
Cost 3x30p=90p
win 2x50p= 100p (100p-90p=10p)
Rake 3x5p= 15p
If Sky were to reduce the rake to 10%, the figures would be:
Cost 3x27.5p= 82.5p
Win 2x50p= 100p (100p-82.5p=17.5p)
Rake 3x2.5p= 7.5p
If Sky reckon that the loss of 7.5p is a tad expensive for them, may I suggest 33p DYMs:
Cost 3x33p= 99p
win 2x60p= 120p (-99p=21p)
Rake 3x3p= 9p
I reckon that this would encourage more players to play, therefore, although Sky have in theory lost 6p per player, the total rake may increase.
Also, if players at this level can achieve a 66% win rate, their bankroll will increase at a faster rate, enabling them to move up to the next level more quickly, generating more rake at that level.
I would also suggest changing 60p to 66p and so on up the levels, to enable a fair and equitable rake for all players no matter what level they play.
This would also enhance Sky pokers reputation within the industry, and encourage new players to join the site.
I would still rarely play any new 33p games but I would certainly run a couple of 1.10 over even 2.20 games alongside what I play already, I am only a small sgakes player but when I see the challenges in diaries to play x games a month, I would have a go, perhaps 100/200 a month at first and see if I can grow up and be Devonfish
, & I have written to the Suits about it a lot, too, & sent them a link to the thread..
Wasn,t going to comment ( but seen as the suits are reading) as i don,t play them and never would .
The reason as others have mentioned is the rake. In my opinion whether its 30p , £30 or £300 the rake should be the same. Its clearly discrimination against micro stakes players and Sky arn,t the only site who do it
Theres another site which i won,t mention but they charge 20% on STT,s and DYM,s up to $5, hence i would never play those either.
MP
I'm not saying Sky are tricking us or anything, just making the point that Sky's rake has been higher than others for as long as I can remember, but then on the flip side, they offer so much that some sites don't...
1. They have a TV channel which is not only entertaining but can also give great analysis and help with your game.
2. They have a great forum where they are constantly giving away free prizes.
3. Tikay and other Sky staff are always about on the forum answering questions and looking into things for people.
4. And many more that I can't think of right now.
Good afternoon.
"....the silence is deafening...".
I'm sorry you think that.
I have (so far) replied 4 or 5 times on this thread, & done so in a totally open, honest, & full way.
I did indicate it would be discussed in our next Management Meeting too. I suggested, that as it is held every Tuesday, & this Tuesday was a Bank Holiday, it would be held on Wednesday instead. In fact, it was not held at all, & was held over until next Tuesday. I can & do speak with all the Management Team daily, but some things are best discussed when all of us are present, hence the weekly get-together.
As I promised earlier in the thread, if they make a decision on this, I will inform you.
I could of course give you my personal view as to what I think might happen, but that would be irrelevant & potentially misleading.
I'm on the Forum every day, & if anything is particularly urgent, I will try & respond. I have a rather heavy 3 or 4 days ahead, so bear with me if I do not reply to stuff as quick as you may wish. I did also indicate in one of my earlier Posts on this thread that it is just not possible to reply individually to everyone.
Thanks.
Cheers Tikay
Ian
Just feels more & more like we are not wanted here.