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After over 4 years on Sky having to leave the site for 90% of my play
MRBURNS4
Member Posts: 1,152
I just wanted to say a semi goodbye to all the great people I have spoken to over the last few years.
Over the last few months particularly since the sync breaks download came in evey day I am losing hands which is now become to the stage I cannot realy play the site.
Just to make it clear I can at the same time be multi on my new site I have joined with NO disconection issues when sky may only have 1 or 2 tables on the go and disconnect. I have even tried just running 1 sky table no others and still lose hands.
I must say the guys in Priorty have been great but as this has gone on for so long and is getting worse not better I will only play the odd MTTs on here and I will try 1 more DTD this week but if it happens again in the DTD I will have to drop that as well.
I am sad to be doing this as not only have I been with sky so long I started playing when I lived in the country with only dial up and used to have to play the Velocity on TV when it was the main event.
I have been a big supporter of what Sky are trying to acheive here.Of course other sites offer better rake back and even payout structure however I for one was happy to not take the better rakes etc for these reasons
1. The community on here is 2nd to none and the players have taken this to such a level it is something to be very proud of.
2. The DTD and teams again have been brilliant great banter at the tables and created a friendly healty competive spirit 2nd to none.
3. The league was a great idea which did create again competition between players which did used to lead to great banter I am proud to have been the last MTT winner before it was withdrawn.
4. The sky TV show amazing you have created a very good show which I have enjoyed for years and considering you have little budjet if the rest of TV could follow your example the quality of TV would go leaps and bounds.
5. It has been exciting to be part of a growing site which I hope I have also done my micro part to help grow.
But the bad points.
1. The lag disconection problems
2. The poor communication by Sky esp recently has been terriable and I would urge senior managment at sky to take a very long hard look at what is going wrong. I have run many companies and teams and this is so easy to fix its page 1 of any managment for dummies book.
just a couple of examples.
The way the league was withdrawn terriable and nobody even stoped to think would it upset anyone not giving a reward for winning the league
During this major problem of disconnections instead of facing up to you customers you put a post out saying you have excellent monitoring system so there is no problems come on poor customer relations there to say the least and very insulting.
The other night when the site stopped for over an hour and half at least you left the players just sitting there instead of sending a message out to all the tables.
As mentioned just examples.
It shows how much I think of my team mates and the really good people on this site that I am not closing my account totaly because I would love the problems to get fixed and then I may move my full bankroll back but the trouble with anything like this in life you let your customers wander they find better products. I am loving the new site I have joined for the structure and software so the danger is more players like me that do wander if it goes on too long will the benfits of Sky make you come back?
Good luck all
Comments
Not a rant.
Not a moan from a losing player.
This fella can see that the King is naked........
An Articulate & Constructive Crittique, from One of the most respected players on Sky and the DTD Community!!
We have all helped with the good points noted above!!! but....The areas raised have to be assesed & addressed!!
Any good business learns to accept constuctive criticism, respond politley, state action that it can possibly take & finally, with help, technical or financial, address the problem!
Doing Nothing causes the problem to fester, and gives ammunition to competitors & enemies!!
THIS Is an oppurtunity to listen, address & Improve relations in areas....
I would meet this challenge Head On, and turn this to a PR success....
But I know not to teach ma grandma how to Suck Eggs!!
GL, Challenges are there, overcome them with Success!!
+2
nice post mrb
hope sky do take note and do something about it,there are alot more players on here that are having the same problems as you, but there not posting anything up.if the others players on here do post up there problems with what you are having i think the site would be full of complaints.lets hope they listen mrb gl
COME ON SKY SORT IT OUT
Excellent points, well structured and imposssible not to understand the frustration being experienced at the moment!
Shame you're leaving I used to enjoy railing regulars like spornybol (banned) and yourself in the Monday DTD.
Noone can say you're a player just whingeing about bad beats, your record speaks for itself!
Good Luck run good wherever you play!
Best of luck in the future.
Shame i was going to start playing on here but might just wait and see what happens.
Hi mr b was great playing with u so many times and railing u more
Well SKY .....
I like you Mr B have been on Sky for 4 or so years now. And I agree that the community is a major part of the reason I continue playing.
But as you say, there are problems that cannot be overlooked.
I too am seriously considering playing elsewhere, as I feel that there has been a series of problems and some decisions made by Sky have left me feeling a tad disillusioned.
The community spirit is second to none, but cannot be relied upon to keep customers playing here.
So Best of luck Mr B, wherever you play, and keep the old luckbox polished up.
if you go they'll start calling skypoker soft.
the thing is no matter what the tech guys say we cannot all be wrong.
yes some of us might need to upgrade/clean our pc's more often
but the most common response is"i have no problem with any other site"
Im sure its a hard task to get this sort of thing bug free and the techie's are working on it but it gets frustrating to see pockets aces and not being able to act because of lag....
at the moment i am just playing sats into main events and only 1 table(alongside a couple of stars tables) and all seems well for now.
p.s....i have new lappy just for poker but i still get the same probs as many players..