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After over 4 years on Sky having to leave the site for 90% of my play

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  • Batkin88Batkin88 Member Posts: 1,682
    edited July 2012
    The worst part of this thread is that majority of the commenters are regs in the forum and on the table. I hope sky do take notice as although I don't suffer too much with connection I still get the red bar come up but I can still act which is odd! But every table has people disconnecting saw it on a FT bubble a min ago in 2pm BH he kept disconnecting reconnecting and then he was left with 1bb!!!
    Already noticed the clinic going down hill hardly any posts now there used to be loads throughout the day I dont think there has been more than two woday and one was mine.
  • Sky_PokerSky_Poker Member Posts: 2,715
    edited July 2012

    MrBurns - please see the PM we have sent you.

    Thanks
  • 67Bhoys67Bhoys Member Posts: 2,553
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    I got 1,200 points last month which is my lowest in 2 years of playing here. Wont even get 500 this month. Nowt to do with connection for me though (touch wood) just unless you're playing cash games, like I used to, there are much better options elsewhere.  T'will turn around again though, when they sort everything out. which they will.....eventually.
    Posted by DOHHHHHHH
    As Mr Burns has pointed out, Sky has some good pluspoints, but will lose stalwarts such as yourself to other sites that offer you better terms and have no connection problems.

     
  • BoxsterBoxster Member Posts: 4,462
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play : As Mr Burns has pointed out, Sky has some good pluspoints, but will lose stalwarts such as yourself to other sites that offer you better terms and have no connection problems.  
    Posted by 67Bhoys

    Thread locked and now unlocked ???


  • YOUNG_GUNYOUNG_GUN Member Posts: 8,948
    edited July 2012
    Surely, if you have sent Mrburns a PM why not respond back to the rest of us? I too get alot of connection problems but only seems to be on sky, one of the main reasons i prefer to go live lately. 
  • Die_hardDie_hard Member Posts: 338
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play : Thread locked and now unlocked ???
    Posted by Boxster
    Locked as they don't want people to talk about it (because there's "nowt wrong at our end" lol) then unlocked because they know it will annoy people even more ;)
  • EvilPinguEvilPingu Member Posts: 3,462
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    Surely, if you have sent Mrburns a PM why not respond back to the rest of us? I too get alot of connection problems but only seems to be on sky, one of the main reasons i prefer to go live lately. 
    Posted by YOUNG_GUN
    +1
  • wayne1958wayne1958 Member Posts: 263
    edited July 2012

    iv been reliably informed by sky poker there is no problems with there soft wear as most people don't suffer connection problems. On a more serious note I don't think you're on your own regarding singing up to new poker sites, most don't want to(inc  myself) but have no choose if you want a trouble free game of poker .best of luck m8..

  • FlyingDaggFlyingDagg Member Posts: 4,146
    edited July 2012
    Mr B that is a very erudite post and Sky should be aware now that there is a real danger of them losing their best players. I fear you may be the first of many. Good luck on the tables and I hope we see you return someday.
  • Sky_PokerSky_Poker Member Posts: 2,715
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    Surely, if you have sent Mrburns a PM why not respond back to the rest of us? I too get alot of connection problems but only seems to be on sky, one of the main reasons i prefer to go live lately. 
    Posted by YOUNG_GUN
    Hi Young_Gun

    We are just trying to help him with something specific.

    Anybody else who has a problem with connections should read this which might help. Then if that does not work, please contact customer care. As we've said previously, the best way for us to help somebody is via customer care.

    We cant discuss individual cases on the community unfortunately.

    Thanks
    Sky Poker
  • Poker_FailPoker_Fail Member Posts: 1,755
    edited July 2012
    I got 6k points in april, 4 last month and so far 9 this month...

    I stopped playing because of sky software losing me money :/
  • Poker_FailPoker_Fail Member Posts: 1,755
    edited July 2012
    With things connected to your router, PC, laptop, xbox etc... you can put a "priority" order I think?

    Would this be possible to do with individual programs such as sky poker and stars? If so it would be a great test to give sky the priority over stars and see if the connection differences between them remain.
  • MRBURNS4MRBURNS4 Member Posts: 1,152
    edited July 2012
    all that happened was they pm asking for my number and they never called! So you do have the same email as me lol

    I have phoned the priorty guys and blown my top and then thread reopened and still I got no call.

    Maybe the mod can point out to me where in this posting I broke comunity rules to have the thread closed I would have asked that question private but that would have meant someone calling.

    I do want to say that the responses you all put was not only meant a lot to me there were only very sensible responses.

    The reason why Sky is people are realy that concerened they think so much of this site they are trying to help you not to distroy the site.

    Look at me I must be mad to even be still playing here even for a few games but I belive in it and I waited months before I did this posting giving Sky the respect to sort these problems because I dont want to do this posting for a product I support, but the way I have been treated today is unreal and shows a lack of mutal respect back.

    Does this today not highlight the problems and maybe time for there to be a bridge between sky and the players ie a players rep so we can communicate as we cant as it shows do at the moment?
  • Die_hardDie_hard Member Posts: 338
    edited July 2012
    Lol, the specific thing probably being going through things that affect his connection.

    Or double C4P for next month if he stays ;)
  • Sky_PokerSky_Poker Member Posts: 2,715
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    all that happened was they pm asking for my number and they never called! So you do have the same email as me lol I have phoned the priorty guys and blown my top and then thread reopened and still I got no call. Maybe the mod can point out to me where in this posting I broke comunity rules to have the thread closed I would have asked that question private but that would have meant someone calling. I do want to say that the responses you all put was not only meant a lot to me there were only very sensible responses. The reason why Sky is people are realy that concerened they think so much of this site they are trying to help you not to distroy the site. Look at me I must be mad to even be still playing here even for a few games but I belive in it and I waited months before I did this posting giving Sky the respect to sort these problems because I dont want to do this posting for a product I support, but the way I have been treated today is unreal and shows a lack of mutal respect back. Does this today not highlight the problems and maybe time for there to be a bridge between sky and the players ie a players rep so we can communicate as we cant as it shows do at the moment?
    Posted by MRBURNS4
    MrBurns we will be getting in touch.

    Not sure why the thread was closed.

    Thanks
    Sky Poker
  • karllukekarlluke Member Posts: 914
    edited July 2012
    sorry to see my afternoon challenger leave good luck, but i know what you mean connections are terrible somedays
  • HullCheatHullCheat Member Posts: 35
    edited July 2012
    Good player,  good man, with good points,   sad good bye,,
  • Lambert180Lambert180 Member Posts: 12,197
    edited July 2012
    I guess I need to find a replacement for you in the HU comp lol.

    Sad to see this is what it's come to.
  • RAB642RAB642 Member Posts: 417
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play : MrBurns we will be getting in touch. Not sure why the thread was closed. Thanks Sky Poker
    Posted by Sky_Poker
    so the thread closed by itself!!!!!!  better software or more honesty please!!!!!
  • Sky_PokerSky_Poker Member Posts: 2,715
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play : so the thread closed by itself!!!!!!  better software or more honesty please!!!!!
    Posted by RAB642
    We genuinely dont know how it happened Rab. When it was noticed, it was reopened.

    If we had wanted it closed, we would close it. We don't so it remains open.

    Thank you.
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