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After over 4 years on Sky having to leave the site for 90% of my play

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  • pomfrittespomfrittes Member Posts: 2,981
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
     Do you know what me makes laugh about the British. We don't half love a good moan and then doing nothing about it but continue to moan. I believe, unless the law has changed, we live in a free society and as a result we as the customer have the right to choose. I therefore suggest that if you are not happy with the product that is Sky Poker go try another product. You will find one of two things. There are better products out there or Sky Poker is the best product for you.   I have tried other products and found a more suitable one for my needs at the moment, but hope one day Sky Poker will again become my preferred choice. That is down to Sky improving their offer and becoming the preferred choice. It's what happens in a competitiive market place.
    Posted by 68Trebor

       +1.  Excellent post m8.

         Just like to add, why do people who are leaving/thinking of leaving have to flounce.
  • martin111martin111 Member Posts: 274
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    off topic, if sky do seriously 'listen' to its customers, whats goin on with the tv channel? wheres saturday night mastercash? where is sunday night primo? surely the original lure of sky was the fact u can have hands shown on tv & analysed? not just a few blokes sittin on a couch wafflin on about nonsense! i dunno what others think but i know several people who used to love watchin the show just incase there hand popped up on tv throughout a tourney, but dont watch anymore....strange. as for the 'debate' its laughable, clearly there are many players suffering with connection issues...guess what cus service it aint our pcs!! it works perfectly fine on other sites! its frustratin, i like playin here for several reasons, but patience is wearin thin, its not a moan its a fact summat needs to be done, losin connection during important stages of mtts, big cash hands or especially hu games against muppets is soul destroyin especially if ur multi tablin (which i cant do much at all here btw without constant issues) i cant even be bothered goin to cust service anymore, i just accept it! talkin to them tilts me more! but why? its ridicoulous! the fact ppl are even defending it is shockin! but not surprising i suppose, wud hurst last 5mins on any other major site? i think not, so obviously he gonna defend his baby, however the sheer ignorance & arrogance of some of the posts is incredible! if somebody is doin well in a mtt & sky pulls a wobbly & they cant see there hands for 10mins,  then yes they are in there rights to air there annoyance! refunded or not, it dont matter, it is still potentially costin them lots of money!... "i had AA im chip leader guy raises, guy 3bets, its on me....ooohhhh man i take this ive got it in the bag, shall i shove? should i flat play it sneaky? 4bet small? meh dont matter ive got aa, i win this hand i see big money comin my way, my roll is gonna be hugeeee if i win this tourney, perhaps withdraw take the kids on holiday! hmmm benidorm looked nice on tv.......yep im gonna shove, he 3bet he is callin all day anyway.....its on me SHOVE......SHOVE......WHATS HAPPENED???? i cant seem to press my button!!! oh pesky sky just havin its perfectly normal technical glitches again! oh well ill just have to be forced to fold, sit out for 10mins, get back to the table with half my chips left and be be forced to shove wit jack high or summat coz ive just dropped below 10bigs, ah god **** he called with aq im a gonna!!! ah well  life goes on!! i love sky after all...soz kids its the busy bee club & caravan in wales again this year!"... nah lets be honest something needs to be done, it is gettin a bit beyond a joke now tbh
    Posted by potattoooo
    +1.some of the MTT s deosn t open.i sent few e mail s to sky never got answer.gl to them p.s. i don t care anymore
  • MP33MP33 Member Posts: 6,308
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play : +1 . I,ve already started playing elsewhere, although i,ll still be playing the odd game on Sky and posting on the forum as  i beleive its the best forum and community on any site MP Ps - I,ve read Skys response thread but this has never been a problem until the last 2 or 3 months and on such a large scale . Hopefully it will get sorted but Sky have to acknowledge there is a problem at their end 1st 
    Posted by MP33
    After another disconnection where i folded KK pre in a 6 max STT, got the usual response from Sky

    "

    We have taken another closer look at the incident. The fact that most players were able to play normally proves that the problem did not lie with our server. The games continued to run and other players had no problems staying connected.

     

     

    We hope this explains the situation, and hope you continue to enjoy our games."

    ---------------

    Is it just me or is this still happening to others?
     
    I,ve played 179 STT,s on another site recently w/o a single disconnection but on here it seems to be every day, whether it be cash, STT,s or MTT,s.
    Ps - started using the download version as i thought that would be safer but seems the same (when it loads up) 

    Ps - I,m also with Sky for my ISP but they say there were no problems with my connection at that time

  • utopian9utopian9 Member Posts: 27
    edited July 2012
    This disconnection problem has been going on for quite some time,  and whatever the problem is, can SKY fix it ???, or will it continue???, if it does, will there be/or should there be, be a mass exodus???
  • cleansweepcleansweep Member Posts: 598
    edited July 2012
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play:
    In Response to Re: After over 4 years on Sky having to leave the site for 90% of my play : After another disconnection where i folded KK pre in a 6 max STT, got the usual response from Sky " We have taken another closer look at the incident. The fact that most players were able to play normally proves that the problem did not lie with our server. The games continued to run and other players had no problems staying connected.     We hope this explains the situation, and hope you continue to enjoy our games." --------------- Is it just me or is this still happening to others?   I,ve played 179 STT,s on another site recently w/o a single disconnection but on here it seems to be every day, whether it be cash, STT,s or MTT,s. Ps - started using the download version as i thought that would be safer but seems the same (when it loads up)  Ps - I,m also with Sky for my ISP but they say there were no problems with my connection at that time
    Posted by MP33
    It's not just you!
  • devonfish5devonfish5 Member Posts: 4,291
    edited July 2012
    hi mp
    yes it does seem 2b a re-accuring problem 4 many so ur deffo not alone.
    i myself have only had 1 bad connection issue when playing 10 dym tables recently.
    8 games were lost & never came back.
    i contacted cc & was refunded all 8 buy-ins.
    i am also with sky isp.

    not sure what else you could try
    as u say it's not happening on other sites.
    maybe u could have a word with Machka...Aaron,
    he knows more than most & i'm sure he would be glad 2 try & help you.
    gl m8
    dev

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